Cloud Onboarding Manager 2

ManpowerGroup; Redmond; Remote; AUD 92,000 - 99,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Plan

Supplemental Life Insurance

Short Term and Long Term Disability

Business Travel Insurance

401(k), Plus Match

Weekly Pay

Job summary

ManpowerGroup is seeking a Cloud Onboarding Manager 2 for a remote, client-facing role focused on accelerating AI adoption using Microsoft 365 Copilot and governed AI solutions. You will lead adoption programs, design and deploy AI capabilities, manage security and governance, and coordinate with partners to drive value across multiple accounts.

The role requires strong technical and communication skills, plus experience with cloud platforms and Copilot deployment.

Qualifications

• Bachelor degree and 7–9 years in cloud/infrastructure, IT consulting, or related fields.
• 3–4+ years in an enterprise customer-facing role with stakeholder management.
• 3–4+ years delivering customer technical projects.
• 3–4+ years with Microsoft 365 and Cloud platforms, including Copilot deployment and adoption.
• Technical certifications from the listed MS/AB programs are preferred.

Responsibilities

• Own customer adoption outcomes and drive Copilot consumption across accounts.
• Act as a technical advisor for Microsoft 365 Copilot and related tools, guiding design, deployment, and operations.
• Lead unblocking engagements across identity, security, compliance, governance, and licensing.
• Advise on AI readiness, data security, oversharing controls, and governance.
• Coordinate with partners and Microsoft delivery resources to progress milestones.

Skills

Customer-facing communication

Microsoft 365 Copilot deployment

Adoption/change management

Governance & security

Cloud/infrastructure experience

Education

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field

Tools

MS-102 (Microsoft 365 Administrator - Expert)

SC-401 (Information Security Administrator)

AB-900 (Copilot/Administration Fundamentals)

AB-100 (Agentic AI Architect)

AB-730 (AI Business Professional)

Job description

Our client, a high-growth, AI-powered global sales organization is seeking a Cloud Onboarding Manager 2 to join their team. As a Cloud Onboarding Manager 2, you will be part of the Copilot Usage Program supporting a customer-facing initiative focused on accelerating AI adoption and measurable business outcomes. The ideal candidate will have strong customer-facing communication, disciplined execution for adoption outcomes, and deep technical expertise in Microsoft 365 Copilot and governed AI solutions, which will align successfully in the organization.

Job Title: Cloud Onboarding Manager

Location: Remote

Pay Range: $ 45.89 - $49.45

What's the Job?

• Drive Copilot Consumption Outcomes (PRU) by owning customer healthy adoption of Microsoft 365 Copilot, Cowork, and Agents through disciplined execution and customer success planning.

• Serve as a technical advisor for Microsoft 365 Copilot, Copilot Studio, Cowork, and Agents—helping customers and partners design, deploy, and operationalize AI solutions aligned to business outcomes and usage goals.

• Lead technical unblocking engagements across identity, security, compliance, governance, data access, licensing, and platform readiness to accelerate time-to-value and increase consumption.

• Enable secure and governed AI adoption by advising on AI readiness, including data security, oversharing controls, compliance, governance, and responsible AI practices.

• Orchestrate partner-led execution and leverage Cloud Accelerate Factory (CAF) for Agents and other Microsoft delivery resources; manage MSX milestone progression for committed Usage Intent and Usage Consumption across assigned accounts.

What's Needed?

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7-9 years experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting.

• 3-4+ years of experience in an enterprise customer-facing role with strong internal and external stakeholder management and communication skills.

• 3-4+ years of experience delivering customer technical projects.

• 3-4+ years of experience with Microsoft 365 and Cloud platforms, including hands-on experience deploying and driving adoption of Microsoft 365 Copilot (Copilot Control System, adoption and change management, Copilot Analytics).

• Technical certification at minimum 2 of the following: MS-102 (Microsoft 365 Administrator - Expert), SC-401 (Information Security Administrator (Microsoft Purview) Associate) as prerequisite for MS-102, AB-900 (Microsoft 365 Copilot and Agent Administration Fundamentals - Fundamentals), AB-100 (Agentic AI Business Solutions Architect - Expert), AB-730 (AI Business Professional - Associate).

What's in it for me?

• Work on a customer-facing role that helps organizations move from basic Copilot usage to advanced, high-impact behaviors that unlock measurable value.

• Be the focal point connecting Microsoft delivery resources, partners, and customer stakeholders to accelerate adoption and expansion.

• Use a disciplined approach to adoption outcomes (PRU) and milestone management across top accounts.

• Contribute to secure, governed AI adoption by applying Microsoft security and compliance capabilities in real customer scenarios.

• Join a fast-paced, digital-first environment focused on continuous learning, collaboration, and customer success.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Vision Plan

• Health Savings Account

• Health Flexible Spending Account

• Dependent Care Flexible Spending Account

• Supplemental Life Insurance

• Short Term and Long Term Disability Insurance

• Business Travel Insurance

• 401(k), Plus Match

• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.