Cloud DevOps & Support Engineer - AWS SaaS

m-View; Melbourne; Vor Ort; AUD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Melbourne CBD office

Zusammenfassung

m-View is seeking an experienced DevOps and Support Engineer to join our team in Melbourne for a permanent full-time role. You will manage the cloud-hosted SaaS platforms, provide Level 2/3 support, and drive automation, monitoring and improvements across AWS environments.

You'll work with Development, Engineering and Operations teams to optimise deployments, troubleshoot complex issues and enhance security and reliability.

Qualifikationen

• 3+ years' experience in DevOps, cloud operations or a similar technical role.
• Demonstrated experience managing and troubleshooting applications and infrastructure within AWS.
• Experience providing Level 2/3 technical support and resolving complex production issues.
• Strong practical knowledge of AWS services and architecture (EC2, ECS, ALB, CloudFront, CodeDeploy, VPC, SSM, Lambda, IAM, S3).
• Terraform / IaC, Docker and containerised apps, CI/CD pipelines, Bash/PowerShell, Windows/Linux environments, Datadog.

Aufgaben

• Manage deployment, monitoring, maintenance and ongoing operation of SaaS apps in AWS.
• Own escalated Level 2/3 technical support for the SaaS platform and related apps.
• Respond to production incidents, perform root-cause analysis and remediation.
• Maintain monitoring, logging and alerting across production environments.
• Identify opportunities to improve AWS architecture, security and cost efficiency.
• Develop infrastructure automation using Terraform and CI/CD pipelines.

Kenntnisse

AWS

Terraform

Docker

CI/CD

Bash/PowerShell

Windows/Linux

Datadog

Bitbucket

SQL Server

Ausbildung

Bachelor's degree in Computer Science/IT or related field

Tools

Terraform

Docker

Bitbucket

AWS S3

Jobbeschreibung

m-View is seeking an experienced DevOps and Support Engineer to join our team in Melbourne for a permanent full-time role. You will manage the cloud-hosted SaaS platforms, provide Level 2/3 support, and drive automation, monitoring and improvements across AWS environments.

You'll work with Development, Engineering and Operations teams to optimise deployments, troubleshoot complex issues and enhance security and reliability.