Clinique Counter Manager | Retail Client Supervisor

Myer; Melbourne; In loco; AUD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Myer Clinique counter is seeking a dynamic team lead to coach, motivate and deliver outstanding customer service while achieving sales targets. You’ll apply skincare and makeup expertise, build lasting client relationships, and maintain brand standards across counters.

This role emphasizes stock control, merchandising, daily reporting, and collaboration with store management and field teams. If you’re passionate about beauty, inclusive service, and professional development, join us to elevate

Competenze

• Experience leading a retail beauty team.
• Proven ability to meet and exceed sales targets.
• Excellent skincare and makeup consultation skills.
• Strong stock & merchandising experience.

Mansioni

• Lead and inspire the team to deliver exceptional customer service and achieve sales targets.
• Drive business performance through strategic planning, team coaching, and daily goal setting.
• Provide expert skincare and makeup consultations aligned with Clinique’s dermatologist-developed philosophy.
• Build strong client relationships through personalised service and effective clienteling.
• Ensure the counter is visually merchandised, fully stocked, and maintained to Clinique brand standards.
• Manage stock levels, inventory control, and ordering processes with accuracy.
• Train, mentor, and develop team members to enhance product knowledge and service excellence.
• Complete daily, weekly, and monthly reporting and contribute to business reviews.
• Collaborate with store management and Clinique field teams to implement promotional strategies and brand initiatives.
• Uphold Clinique’s values of care, inclusivity, and science-led beauty, ensuring every customer leaves with a confident experience.

Conoscenze

Team leadership

Customer service

Sales targets

Coaching

Merchandising

Skincare consultations

Clienteling

Stock management

Reporting

Descrizione del lavoro

• Mentor and develop a team working to achieve great results

As part of the Clinique team, you’ll help clients achieve healthy, glowing skin through personalised consultations and science-backed solutions. Join a brand where care, innovation, and confidence come together. Offering you a rewarding career in beauty with purpose.

About the role:

• Lead and inspire the team to deliver exceptional customer service and achieve sales targets
• Drive business performance through strategic planning, team coaching, and daily goal setting
• Provide expert skincare and makeup consultations aligned with Clinique’s dermatologist-developed philosophy
• Build strong client relationships through personalised service and effective clienteling
• Ensure the counter is visually merchandised, fully stocked, and maintained to Clinique brand standards
• Manage stock levels, inventory control, and ordering processes with accuracy
• Train, mentor, and develop team members to enhance product knowledge and service excellence
• Complete daily, weekly, and monthly reporting and contribute to business reviews
• Collaborate with store management and Clinique field teams to implement promotional strategies and brand initiatives
• Uphold Clinique’s values of care, inclusivity, and science-led beauty, ensuring every customer leaves with a confident experience

Benefit to you:

• Work with a Trusted Global Brand – Be part of a dermatologist-developed beauty brand known for its science-led skincare and inclusive approach
• Ongoing Education & Training – Access expert-led development in skincare, makeup, service, and personal growth
• Generous Product Allowance & Discounts – Enjoy exclusive staff access to Clinique products and collections
• Career Progression Opportunities – Grow within a global beauty company that supports long-term career development
• Supportive Team Environment – Join a passionate, people-focused culture built on care, collaboration, and respect
• Commitment to Diversity & Inclusion – Be part of a brand that values individuality, confidence, and representation
• Recognition & Incentives – Celebrate your achievements through rewards, team recognition, and performance incentives

At Myer, you are more than an employee, you are a valued member of a team. We celebrate ambition, excellence, and passion. We believe in balance, flexibility, and supporting your journey, wherever it may lead.

Join us. Elevate beauty. Inspire confidence.