Clinical Trial Manager - Cancer Care Foundation (CCF)
Cancer Care Foundation (CCF) was established in 2018 as a not-for-profit charity organisation dedicated to one clear purpose: creating the much-needed practical support for cancer patients to ease and improve their treatment journey so their energies are focused on getting well.
CCF manages clinical trials at multiple centres across Australia, with our Head Office located in Miranda NSW. Due to the growth of our clinical trials business, CCF requires a Clinical Trial Manager to work in our Head Office, who will play a key role in our oncology clinical trials. You will be responsible for ensuring that clinical trials are executed in strict accordance with study-specific protocols, GCP standards, and organisational guidelines. You will work closely with a team of doctors, nurses, clinical project managers, pharmacists, clinical trial team leads, sponsor teams, clinical research organisations, and other external stakeholders.
This is an outstanding opportunity for an experienced clinical research professional to step into a senior leadership role overseeing oncology clinical trial operations across multiple sites. You will drive performance, growth, compliance, and operational excellence while contributing to the expansion of CCF's national clinical trial network. A key focus of this role will be supporting the growth of cancer clinical trial services in regional and rural communities, helping more patients gain access to innovative treatments and research opportunities closer to home, regardless of where they live.
About the Role
Reporting directly to CCF Head Office and working closely with Medical Oncologists, the Clinical Trial Manager (CTM) is responsible for the operational leadership, performance, growth, and compliance of CCF clinical trial sites within their assigned region.
As the key link between Head Office and site operations, you will lead Clinical Trial Team Leads and site-based research staff, ensuring studies are delivered safely, efficiently, and in compliance with all regulatory, ethical, and organisational requirements. You will have responsibility for workforce planning, recruitment, onboarding, performance management, annual performance reviews, employee development, and succession planning across the region. The role also includes managing disciplinary matters, performance improvement plans, and employment decisions where required, while enabling a high-performing culture aligned with CCF's mission and values.
Key Responsibilities
Leadership & People Management
- Provide operational leadership across multiple oncology clinical trial sites.
- Lead, mentor, and support Clinical Trial Team Leads and regional clinical trial staff.
- Manage workforce planning, recruitment, onboarding, retention, succession planning, and professional development.
- Conduct annual and ongoing performance reviews, establish development plans, and support career progression pathways for staff.
- Monitor individual and team performance against agreed objectives and key performance indicators.
- Manage performance concerns, performance improvement plans, disciplinary processes, and employment decisions where required.
- Ensure sites are appropriately resourced to meet operational, recruitment, and financial objectives.
- Enable a culture of accountability, collaboration, engagement, recognition, and continuous improvement.
Clinical Trial Operations
- Oversee site performance, patient recruitment, study delivery, and resource allocation.
- Ensure consistent implementation of CCF policies, procedures, and operational standards.
- Support the establishment, onboarding, and growth of new clinical trial sites.
- Monitor operational metrics and implement initiatives to improve efficiency and study outcomes.
- Drive consistency of processes and service delivery across all sites within the region.
- Support the expansion of clinical trial access into regional and rural communities.
- Maintain oversight of study budgets, invoicing, cost recovery, and regional financial performance.
- Support budget development, contract negotiations, and business planning activities.
- Monitor site productivity and resource utilisation.
- Identify opportunities to improve operational sustainability, efficiency, and profitability.
Quality, Compliance & Governance
- Ensure compliance with ICH-GCP, Australian regulatory requirements, sponsor expectations, and CCF SOPs.
- Maintain oversight of audit readiness, quality management systems, CAPA activities, and regulatory compliance.
- Ensure participant safety, data integrity, and ethical conduct across all sites.
- Support successful sponsor audits, regulatory inspections, and monitoring activities.
- Promote a culture of quality and continuous improvement throughout the organisation.
Stakeholder Engagement & Growth
- Build strong relationships with investigators, sponsors, CROs, healthcare providers, and key stakeholders.
- Support feasibility assessments, site selection opportunities, and study start-up activities.
- Contribute to strategic planning and growth of the oncology clinical trial portfolio.
- Partner with internal and external stakeholders to identify and implement new research opportunities.
- Support investigator engagement and site development initiatives.
- Contribute to the strategic growth and expansion of CCF's national clinical trial network.
About You
- Australian work rights and Police Check are required for this position.
- A tertiary qualification in Nursing, Science, Health Sciences, Pharmacy, Life Sciences, or another relevant discipline.
- Approximately 5 years' experience in clinical trials, clinical research, or related research management roles.
- Approximately 2 years' experience in a clinical trial leadership, supervisory, or team management position.
- Strong working knowledge of ICH-GCP, Australian clinical trial regulations, and research governance requirements.
- Experience managing clinical trial operations including study start-up, recruitment, study conduct, and close-out activities.
- Demonstrated experience leading and developing clinical trial teams within a healthcare or research environment.
- Demonstrated experience conducting staff performance reviews, setting goals and expectations, coaching team members, and managing performance improvement initiatives.
- Experience managing workforce planning, recruitment, onboarding, employee engagement, and staff retention.
- Experience with study budgets, financial oversight, resource planning, and operational performance management.
- Proven ability to build and maintain strong relationships with sponsors, CROs, investigators, and other key stakeholders.
- Proficiency in Microsoft Office and clinical trial management systems.
- Excellent communication, organisational, leadership, and problem-solving skills.
- Oncology clinical trials experience will be highly regarded.
- Some travel is required for this role.
Personal Attributes
- Strong leadership and mentoring skills.
- Professional, approachable, and collaborative.
- Strategic, proactive, and solution-focused.
- Highly organised with the ability to manage competing priorities.
- Resilient and capable of leading teams through change and growth.
- Strong people management and stakeholder engagement capabilities.
- Committed to quality, compliance, and continuous improvement.
- Passionate about improving patient outcomes through clinical research.