Clinical Support Representative, Ortho QLD

Smith Nephew; Brisbane; Vor Ort; AUD 85.000 - 110.000; Vollzeit

Benefits dieser Stelle

Hybrid Work Model

Employee Inclusion Groups

Flexible Time Off

Paid Holidays

Parental Leave

Fertility and Adoption Support

Mentorship

Hands-On Training

Zusammenfassung

Smith+Nephew is seeking a Clinical Support Representative Recon/Trauma in Queensland to provide clinical support, training, and customer relationship management in a hospital setting. Reporting to the Sales Manager, Recon, you will support surgical procedures and coordinate training in line with sales strategies.

Candidates should have medical/ theatre experience or science degree, knowledge of orthopaedics/endoscopy, and proficiency with MS Office; a hybrid work model is available.

Qualifikationen

• Proven experience in medical field/theatre setting or tertiary qualifications in science or medical related discipline.
• Experience in orthopaedic and/or endoscopy field.
• Understanding of orthopaedic and/or endoscopy products and clinical terminology.
• Understanding of operating theatre environment and surgical procedures.
• Understanding of the Australian public and private healthcare system.
• Knowledge of selling skills.
• Computer proficiency in MS Office.

Aufgaben

• Provide exceptional clinical support to customers on products whilst maintaining a high level of product knowledge.
• Support surgical procedures in the hospital environment on a range of products on an ‘as required’ basis.
• Manage the clinical training and in-servicing schedule in alignment with the sales strategy.
• Enhance operating efficiencies including management of surgeon preferences and integration of warehouse and customer service initiatives.
• Ensure the appropriate execution of the shared calendar.
• Support the maintenance/ development of customer profiles/ preferences.
• Foster good teamwork, communication and execution across the state sales team.

Kenntnisse

Orthopaedics/endoscopy

Theatre environment

Healthcare system (Australia)

Selling skills

MS Office

Medical field experience

Ausbildung

Science or medical related degree

Jobbeschreibung

Clinical Support Representative Recon/Trauma – QLD

Physical well-being is more than just body; it includes our minds and emotions. Smith and Nephew develops technology to break health barriers, empowering people from farmworkers to grandparents to accept limitless possibilities. Our purpose: Life Unlimited.

Reporting to the Sales Manager, Recon, the Clinical Support Representativewill provide clinical support, and undertake training activities, for products and services in the clinical environment, in line with sales and marketing strategies, to ensure business objectives are achieved. Additionally, you will maintain and develop relationships with customers.

What will you be doing?

• Provide exceptional clinical support to customers on products whilst maintaining a high level of product knowledge.
• Support surgical procedures in the hospital environment on a range of products on an ‘as required’ basis.
• Manage the clinical training and in-servicing schedule in alignment with the sales strategy.
• Enhance operating efficiencies including management of surgeon preferences and integration of warehouse and customer service initiatives.
• Ensure the appropriate execution of the shared calendar.
• Support the maintenance/ development of customer profiles/ preferences.
• Foster good teamwork, communication and execution across the state sales team.

What will you need to be successful?

• You must have proven experience in medical field/ theatre setting or tertiary qualifications in science or medical related discipline.
• Proven experience in the orthopaedic and/ or endoscopy field will be essential.
• Extensive understanding of orthopaedic and/ or endoscopy products and industry - technical terminology and clinical knowledge
• Good understanding of the operating theatre environment and surgical procedures
• Good understanding of the Australian public and private healthcare system
• A knowledge of selling skills
• Computer proficiency in MS Office

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people, the patients we serve, and to the wider health of the planet and society.

• Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/
• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Your Wellbeing: Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
• Flexibility: Hybrid Work Model (For most professional roles)
• Training: Hands-On, Team-Customized, Mentorship