Clinical Support Officer

Department of Human Services; Adelaide; On-site; AUD 95,000 - 110,000; Full time

Job summary

Department of Human Services (DHS) in Woodville Park is seeking a Clinical Support Officer to provide high quality clinical advice on equipment and home modification issues within the DHS Equipment Program. You will undertake project tasks, manage content for the Equipment Program website and contribute to service improvements.

The role requires registration as an Occupational Therapist or Physiotherapist in Australia, active board registration, and may involve some out-of-hours work.

Qualifications

• Appropriate degree or equivalent qualification entitling registration as an Occupational Therapist or Physiotherapist.
• Must have full registration with either the Occupational Therapy Board of Australia or the Physiotherapy Board of Australia and maintain current registration.

Responsibilities

• providing high quality clinical advice about equipment and home modification issues to clients, prescribers and staff of the DHS Equipment Program.
• undertaking all aspects of projects relating to the Equipment Program.
• managing and developing content for the Equipment Program website.
• contributing to the ongoing improvement of the agency’s services.

Skills

Clinical communication

Project coordination

Content development

Stakeholder engagement

Education

Registered Occupational Therapist

Registered Physiotherapist

Job description

Role Highlights

• Actively contribute to enriching the lives of people living with disability, their families and carers
• Build strong relationships with internal teams, clients, families, and external partners to support collaborative and responsive service delivery
• Become a valued member of our multi-disciplinary Quality and Clinical Services team

Here at the Department of Human Services (DHS), we strive to deliver modern programs, services and policy that strengthen communities and enable South Australians to actively participate in community life. With people at the heart of what we do and a commitment to child safety, ageing well and supporting people with disability, we work to increase inclusion, independence and decision-making, and help our communities when it matters most.

About the Business

Our Disability and Specialised Services (DaSS) Division delivers essential support to South Australians through high-quality NDIS services, sector reform, inclusion-focused policy. We provide direct disability supports through Supported Independent Living, and specialised care through our Disability, Clinical and Quality Services, as well as Aged Care Projects. Our work is strengthened by Corporate and Engagement teams, ensuring strong governance, collaboration and positive outcomes for people we support.

Role Details

The Clinical Support Officer is a role within the DHS Equipment Program and is accountable to the Clinical Support Lead for:

• providing high quality clinical advice about equipment and home modification issues to clients, prescribers and staff of the DHS Equipment Program.
• undertaking all aspects of projects relating to the Equipment Program.
• managing and developing content for the Equipment Program website.
• contributing to the ongoing improvement of the agency’s services.

Special Conditions

• National Police Check required.
• Employment-related Screening Check required.
• Some out of hours work may be required.
• Must hold a current Australian issued driver’s licence (equivalent to minimum class C).

Essential Qualifications

• Appropriate degree or equivalent qualification which entitles registration as an Occupational Therapist or Physiotherapist.
• Must have full registration with either the Occupational Therapy Board of Australia or the Physiotherapy Board of Australia and maintain current registration

Role Status: Term up to 31/01/2028

Salary Range: $94,997-$110,052 (AHP2)

Location: Woodville Park

Enquiries: Naomi Mathiesen, 0438 689 807 Email: [email protected]

Diversity and Inclusion

DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require assistance with this process, please contact us at [email protected] and a member of the team will get back to you. Aboriginal and Torres Strait Islander people are encouraged to apply. We also celebrate the many strengths and skills people with disability and/or neurodivergent people bring to our workplace and acknowledge our role in ensuring a supportive work environment for people with disability and/or neurodivergent people to thrive in.