Clinical - Senior Care Manager

ACH Group; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Career development

Wellbeing program

Flu vaccination on-site

HESTΑ financial advice

Job summary

ACH Group, a leading not-for-profit aged care provider in South Australia, seeks a Senior Care Manager to lead customer care and clinical services across the home. You will partner with Clinical Care Consultants and work with the Home Manager to ensure excellence in care and compliance.

You will be part of the leadership team, ensuring service objectives are met while maintaining a resident-centred approach and strong stakeholder relationships with families and allied health professionals.

Qualifications

• Nursing qualification and current registration with AHPRA is highly desirable.
• Post graduate qualifications or working towards are a plus.
• Demonstrated high levels of clinical competence and experience in aged care.

Responsibilities

• Drive care and service objectives with person-centred care within standards.
• Maintain compliance to Aged Care legislation and accreditation standards.
• Assist Home Manager with budget oversight, clinical, quality, safety and staffing.
• Manage incidents involving customers and staff.
• Lead continuous improvement, audits and procedure reviews.
• Contribute to a high performing, customer-centric culture.

Skills

Nursing leadership

Interpersonal skills

Communication

Problem solving

Computer skills

Education

Nursing qualification with AHPRA registration

Postgraduate qualification (desirable)

Job description

About ACH Group:

For over 70 years, ACH Group a leading not-for-profit in aged care, has enriched the lives of older South Australians. With over 1,900 dedicated individuals working together, we’re able to create good lives for our customers. With purpose lead roles across residential care, retirement living, home and community care, health and wellness, social experiences and corporate teams, our workforce deliver impact for our residents and customers.

About the role:

The Senior Care Manager plays a vital role in coordinating and leading customer care and clinical services for all residents within the home. Partnering with Clinical Care Consultants, this role oversees, monitors, and manages all aspects of customer care and clinical performance in collaboration with the Home Manager, ensuring excellence in care delivery.

As a key member of the leadership team, the Senior Care Manager works alongside the Residential Home Manager to ensure the home meets all compliance requirements while achieving business and service objectives.

What you’ll do:

• Driving key care and service objectives while maintaining a high standard of person-centred care within legislative and professional standards.
• Maintain and exceed compliance to Aged Care legislation, accreditation standards and AN ACC framework.
• Aid the Home Manager in budget oversight, clinical, quality, safety and staff resourcing management.
• Incident Management for customer and staff.
• Lead continuous improvement initiatives, audits, and procedure reviews.
• Contribute to a high performing and customer centric culture.
• In conjunction with the Home Manager liaise with internal and external stakeholders including the resident’s family members, carers and allied health professionals.
• Senior Care Manager also ensures the continuity of operational services in the Home Manager’s absence.

About you:

• Nursing qualifications and current registration with AHPRA highly desirable
• Ideally possess post graduate qualifications or working towards
• Demonstrated high levels of clinical competence
• Demonstrated experience in supporting family members and residents
• Demonstrated experience in resolving clinical issues, supporting family members and residents
• Understanding of Healthy Ageing and ANACC preferred
• Excellent attention to detail, interpersonal, communication and problem-solving skills
• Intermediate computer skills
• Preferably possess significant nursing experience in an aged care environment
• A Police Check for unsupervised contact / vulnerable groups less than 12 months old upon commencement

If you want to join our amazing team, we can offer you:

• Career development with inhouse upskilling and external learning opportunities
• Friendly and inclusive culture, supporting diversity and employee wellbeing
• Free on-site flu vaccination program
• Financial advice for HESTA members, our preferred superannuation supplier
• Wellbeing program including free employee assistance program
• Recognition program acknowledging significant contributions
• Salary packaging to maximise your take home pay
• Discounted Corporate Membership - Health Insurance

ACHGroup is a not-for-profit organisation in the Health Care Sector. This means that you can salary package up to $15,900 per annum for living expenses and $2,650 for meals/entertainment to reduce your tax. We also offer a range of perks through our Employee Benefits Program (eg. discounted private health).

ACHGroup celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis.