Clinical Intake Administrator

Colac Area Health; Colac; On-site; AUD 33,000 - 52,000; Part time

Benefits offered by this job

Salary Sacrificing/Packaging

Active Social Club

Extensive professional development and

Employee Assistance Program

On-site research support

Job summary

Colac Area Health in Victoria seeks a Clinical Intake – Administration Officer to support referrals across the Community Health Division. This permanent part-time role involves managing intake, coordinating services, and delivering friendly customer service in a busy environment.

You will be organised, able to prioritise, with strong computer skills (MS Office) and knowledge of referral processing. A Victorian driver's licence is required and experience with TRAK is desirable.

Qualifications

• Qualification in Health, Administrative, IT, Data Management or other relevant qualification or experience.
• Provide appropriate level of customer service, demonstrating a friendly and supportive approach to our consumers and staff.
• High level of computer literacy and demonstrated competence with sound working knowledge of Microsoft Office software.
• Demonstrated ability to provide effective communication across all levels of the organisation and with members of the community.
• Ability to effectively plan, organise and manage own time to achieve targets/deadlines within a set timeframe.
• Proven ability to work independently and as part of a multidisciplinary team.
• Current Victorian Drivers licence.
• Understanding of administrative intake processes.
• Experience and knowledge of TRAK in processing referrals.
• Understanding of eligibility identification for accessing CAH community services.
• Understanding of My Aged Care and Support at Home Program.

Skills

Customer service

Computer literacy

Effective communication

Time management

Independence

Multidisciplinary teamwork

Current Victorian Driver's license

Understanding intake processes

TRAK referrals

My Aged Care knowledge

Education

Health/Administrative/IT/Data Management qualification or relevant experience

Tools

Microsoft Office

TRAK

Job description

Colac Area Health in Victoria seeks a Clinical Intake – Administration Officer to support referrals across the Community Health Division. This permanent part-time role involves managing intake, coordinating services, and delivering friendly customer service in a busy environment.

You will be organised, able to prioritise, with strong computer skills (MS Office) and knowledge of referral processing. A Victorian driver's licence is required and experience with TRAK is desirable.