Clinical Information System (CIS) Support Advisor

AMSANT; Darwin; On-site; AUD 129,000 - 145,000; Full time

Benefits offered by this job

Salary packaging up to $15,899.94 pa

Employer superannuation contribution

Six weeks annual leave plus 17.5%leave

Personal/carers leave up to 15 days

Study leave up to 10 days per year

Professional development up to $3,000

Ceremonial leave 10 days

Employee assistance program

Ex gratia leave 3 paid days during the

Job summary

AMSANT in Darwin seeks a CIS Advisor to support Aboriginal Community Controlled Health Services. You will provide specialist clinical information system advice, improve data integrity, and promote digital health practices in primary care settings.

The role reports to the Health Systems Manager, offers full-time hours, and requires experience with Communicare and strong communication with diverse stakeholders.

Qualifications

• Current AHPRA registration.
• Experience with Communicare and CIS applications.
• Able to communicate clearly to people with varying education levels via phone or Internet.
• Excellent verbal and written communication with stakeholders including ACCHS staff and government agencies.
• Solid computer literacy and experience with Microsoft Office programs.
• Strong administration and organisational skills; able to meet deadlines and work under pressure.

Responsibilities

• Provide specialist CIS advice to AMSANT member services and ACCHS on CIS and digital health initiatives.
• Facilitate effective CIS usage through support and information to NT ACCHS.
• Collaborate with ACCHSs/Members and CIS vendors to tailor CIS programs to local needs and improve MBS uptake.
• Assist ACCHSs in generating health data for NT Aboriginal Health KPIs and national CQI programs.
• Participate in the AMSANT CIS network and contribute to communications and website updates.
• Liaise with government agencies at local, State/Territory and Commonwealth levels on CIS and Digital Health issues.

Skills

Communicare CIS knowledge

Verbal and written communication

Microsoft Office literacy

Teamwork and independence

Data and reporting awareness

Education

Current AHPRA registration

Tools

Communicare

Job description

About AMSANT

AMSANT is the peak body for Aboriginal community-controlled health services in the Northern Territory and advocates for equity in health, focusing on supporting the provision of high quality comprehensive primary health care services for Aboriginal communities.

Benefits

• Salary packaging up to $15,899.94 pa.
• Employer superannuation contribution.
• Six weeks annual leave plus 17.5% leave loading
• Personal/carers leave up to 15 days per year.
• 10 days per year study leave can be negotiated.
• Professional development opportunities up to $3,000 per year.
• 10 days ceremonial leave.
• Access to a free employee assistance program.
• Ex gratia leave of three paid days during the Christmas shutdown period (excl. casuals)

About The Role

Contract duration: Ongoing, dependent on funding

Contract type: Full-time, 38 hours per week

Work hours: Monday - Friday, 08:00am - 04:30pm

Location: Darwin

Salary: $129,249.66 - $145,001.05 p.a. plus superannuation

Role description

Working under the direction of the Health Systems Manager, provide specialist clinical information system (CIS) advice and support to Northern Territory Aboriginal Community Controlled Health Services. The position supports effective CIS use, accurate clinical recording and reporting, improved data integrity, and the use of digital health systems to strengthen clinical practice and service delivery.

Responsibilities

• Provide specialist advice, information, and leadership to AMSANT member services and other ACCHS on CIS and digital health initiatives and how they affect best practice in a PHC setting.
• Facilitate effective CIS usage for NT ACCHS through the provision of assistance, advice, and information.
• Work with ACCHSs/Members and CIS vendors to provide advice to modify the CIS programs so that they are functional tools adapted to local needs, best clinical practice in a PHC setting, and enhanced MBS item uptake and claiming.
• Provide advice and support for ACCHSs in generating health data for the NT Aboriginal Health Key Performance Indicators, the national KPIs and other CQI programs.
• Participate in the AMSANT CIS network including contributing to newsletters, regular network emails and updating of content on the website as needed.
• On behalf of AMSANT liaise with relevant government agencies at local, State/Territory and Commonwealth levels on CIS and Digital Health related issues.
• Membership in relevant Committees or Working groups as required
• Work closely with other relevant AMSANT work units, especially CQI and the Public Health unit and be an active member of the AMSANT Public Health Advisory Group
• Attend AMSANT staff and program meetings as required.
• Other duties as directed.

Essential

Selection Criteria (qualifications and attributes)

• Current AHPRA registration
• Relevant experience with and understanding of Communicare and other CIS applications as a clinician or CIS Administrator
• Demonstrated ability and experience in delivering support in a manner that is understood by people of various education and literacy levels by phone or Internet.
• Excellent verbal and written communication skills for dealing with a variety of stakeholders including ACCHS staff and management and government agencies.
• Sound computer literacy and previous experience in using basic Microsoft Office programs
• Highly developed administration and organisational skills; proven ability to meet deadlines and perform under pressure.
• Proven ability to work as part of a team or independently as required.
• Strong understanding of the issues affecting the health and wellbeing of Aboriginal and Torres Strait Islander peoples in contemporary Australia.
• Demonstrated understanding of Aboriginal culture and politics including an ability to take direction from Aboriginal management and to work co-operatively in a cross-cultural environment.

Desirable

• Experience working in an Aboriginal controlled organisation.
• Strong awareness of government Digital Health initiatives and private sector ICT advances

Applications closing on: - Tuesday, 08th December 2026.