Clinical Educator

Healthdirect Australia; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work arrangements

Paid parental leave

Wellbeing program

Curated learner journeys

Job summary

Healthdirect Australia is hiring a Clinical Educator to translate clinical quality insights into practical education that improves telehealth practice and consumer outcomes.

You will partner with clinical quality, governance and Learning and Development to turn audit findings, incident trends and feedback into targeted learning resources and coaching tools for telehealth clinicians and team leaders.

Qualifications

• Registered nurse with current AHPRA registration.
• Experience designing and delivering clinical education programs.
• Knowledge of adult learning and quality improvement principles.
• Strong stakeholder engagement across clinical and service teams.
• Experience with telehealth education is preferred.

Responsibilities

• Translate insights into practical education for telehealth practice.
• Develop coaching tools and learning resources for clinicians.
• Collaborate with SMEs and Learning & Development to produce education.
• Evaluate impact using feedback and performance metrics.
• Support governance, risk management and service improvement activities.

Skills

Nursing experience

Clinical education design

Stakeholder engagement

Digital health systems

AHPRA registration

Post-graduate nursing education

Training and Assessment cert

Education

AHPRA Registered Nurse

Post-graduate in nursing education

Certificate IV in Training and Assessment

Job description

About us

At Healthdirect Australia, we help Australians access trusted health information, advice and care through our national virtual health services.

About us

At Healthdirect Australia, we help Australians access trusted health information, advice and care through our national virtual health services.

About the opportunity

We are seeking a Clinical Educator to translate clinical quality, safety and consumer experience insights into practical education that improves telehealth practice and consumer outcomes.

Working with clinical quality, governance, Learning and Development, service providers and clinical leads, you will turn audit findings, incident trends, consumer feedback and quality improvement priorities into targeted learning resources and coaching tools.

Key Responsibilities:

• Translate quality, audit, incident and consumer feedback insights into practical education responses.
• Develop coaching aids, learning resources and decision-support tools for telehealth clinicians and Team Leaders.
• Partner with clinical SMEs, service providers and Learning and Development to produce evidence-based education.
• Evaluate education impact using feedback, audit outcomes and clinical performance measures.
• Support clinical governance, risk management and service improvement activities.

You will bring

• Extensive nursing experience across acute care, primary care, telehealth or telephone triage.
• Experience designing and implementing clinical education, training or professional development programs.
• Knowledge of adult learning, instructional design, behaviour change and quality improvement principles.
• Strong stakeholder engagement skills across clinical, operational and service provider teams.
• Confidence using digital health systems and clinical decision-support tools.
• Current AHPRA registration as a Registered Nurse with no conditions.
• Post-graduate qualification in nursing education, clinical education, adult learning or a related field is preferred.
• Certificate IV in Training and Assessment, or successor equivalent, will also be highly regarded.

Why work with us

We believe our strength comes from our talented and dedicated staff. We are committed to working together to create a culture where you can bring your whole self to work.

• Flexible work arrangements (2 days per week in office, pro-rated for part time employees);
• 14 weeks company Paid Parental Leave for both parents;
• Multi-dimensional wellbeing program that is run by our people for our people;
• Individual curated learner journeys to support you to expand your capabilities and unlock your talent.

To find out more about Healthdirect, and our vision for a healthier Australia, please visit our website - about.healthdirect.gov.au

As an Equal Opportunity Employer, we respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Please be aware that you must have the right to live and work in Australia to apply for this job.