Clinical Care Partner

RSL Care RDNS Limited; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging

Private health insurance

Gym discounts

Employee Assistance Program

Job summary

Bolton Clarke Group is seeking a Clinical Care Partner to provide person‑centred, safe and effective care under the Support at Home program. You will deliver clinical oversight, coordinate complex care, and support participants to navigate services with a focus on quality and regulatory compliance.

Join a not-for-profit leader in home care and aged care, offering strong clinical support, team collaboration, and ongoing career development within Bolton Clarke’s Home & Community Support team.

Qualifications

• Current AHPRA Registration.
• Relevant care management experience in home/community care.
• Knowledge of community-based care and support services.
• Ability to manage a budget effectively.
• Demonstrated networking and liaison skills with providers and users.
• Excellent communication and interpersonal skills.
• Strong assessment and problem-solving abilities in complex care situations.

Responsibilities

• Develop individualised care plans with participants, goals and preferences.
• Coordinate and evaluate clinical services such as wound care and chronic disease management.
• Provide clinical oversight and ensure safety, quality and regulatory compliance.
• Maintain accurate clinical documentation and records.
• Support participants and carers in understanding services and decisions.
• Monitor budgets and adapt resource allocation as needs change.
• Escalate risks and incidents appropriately.

Skills

Care planning

Interpersonal skills

Communication

Problem solving

Budget management

Networking with providers

Job description

About Bolton Clarke Group

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group. The Clinical Care Partner plays a critical role in supporting the delivery of person-centred, safe, and effective care within the Support at Home program. This position provides clinical oversight, guidance, and support to clients and care partners, ensuring that clinical risks are managed and that care plans are tailored to meet individual health and wellbeing needs. Provide support and oversight for clients identified as complex or high-risk, including those with unstable health conditions, recent hospitalisation, physical or cognitive impairment, increased falls, wound or medication risk, or signs of deterioration.

As a Clinical Care Partner, you will:

Collaborate with participants to develop individualised care plans, incorporating the participant’s goals, service preferences, cultural needs, risk factors, and AT-HM requirements. Coordinate and evaluation effectiveness of clinical services, such as wound care, medication management, continence support, and chronic disease management. Demonstrates an understanding of the target population and their needs, from care coordination to complex care management. Collaborate with participants to develop individualised care plans, ensuring clinical oversight where necessary to incorporate the participant’s goals, service preferences, cultural needs, risk factors, and AT-HM requirements. Supporting participants to navigate age-related systems and programs and linking them to additional supports. Supporting participants (and their carer or supporter) to make informed service decisions, including supported decision-making and self-management models. Collaborate with participants to plan, manage and understand individualised quarterly budgets in line with their care plan. Monitor spending to prevent underspends and overspends and align resource allocation with changing needs, including temporary increases during illness or recovery. Ensure care delivery aligns with the Aged Care Quality Standards and the Support at Home Program framework. Maintain accurate clinical documentation and records. Report clinical risks, incidents, and elevate concerns appropriately. Daily administrative duties as required by the Program.

• Current AHPRA Registration
• Relevant Care Management and aged care experience in a similar role
• Knowledge and experience of community-based care and support services
• Ability to manage a budget effectively
• Demonstrated skills in networking, liaison and the development and maintenance of strong links with relevant service providers and users
• Excellent communication and interpersonal skills
• Highly developed assessment skills and the ability to creatively problem solve complex care

About this location

A new opportunity is now available to join Bolton Clarke, Home & Community Support team.

Why Work For Bolton Clarke

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Our commitment to diversity

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.