Clinical Care Partner

IWA Australia; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary Packaging Benefits

Employee Assistance Program

Training & Development

Supportive, collaborative team

Job summary

IWA Australia is seeking a passionate Clinical Care Partner to join our Clinical team in Queensland. The role coordinates and oversees client care to ensure safety, person-centred services, and alignment with client goals. You will work with clients, families, GPs and external providers to support positive health outcomes.

Key responsibilities include clinical assessments, care planning, documentation, and contributing to governance, quality assurance, and continuous improvement initiatives.

Qualifications

• Qualification in Allied health/Nursing or other relevant medical/healthcare qualifications.
• Demonstrated experience in the health sector is essential.
• Previous experience in aged care, community care or disability services is highly desirable.
• Strong written and verbal communication and accurate record-keeping.

Responsibilities

• Assist with client referrals, clinical assessments, reassessments and low-care reviews.
• Develop, review and update individualised care and support plans.
• Maintain accurate clinical documentation and health records.
• Liaise with clients, families, medical practitioners and allied health professionals.
• Monitor health conditions and coordinate clinical support.
• Record, report and follow up clinical incidents, risks and complaints.
• Contribute to clinical governance, quality assurance and improvement activities.
• Support client and staff education and the collation of clinical data and reports.

Skills

Clinical assessment

Care planning

Communication

Multidisciplinary teamwork

Education

Allied health/Nursing qualification

Job description

Established in 1992, IWA Australia is a not-for-profit organisation providing a range of community services across Queensland, New South Wales, South Australia and Victoria. Our services include Aged Care, Settlement, Disability Support, Domestic and Family Violence Refuge Services for women and children, and Community Development.

We are seeking a passionate and dedicated Clinical Care Partner to join our Clinical team. The Clinical Care Partner is responsible for coordinating and overseeing client care to ensure services are safe, person-centred, and aligned with client goals and care needs. This role involves working closely with clients, families, allied health professionals, GPs, and external service providers to support positive health and wellbeing outcomes.

About the role

Established in 1992, IWA Australia is a not-for-profit organisation providing a range of community services across Queensland, New South Wales, South Australia and Victoria. Our services include Aged Care, Settlement, Disability Support, Domestic and Family Violence Refuge Services for women and children, and Community Development.

We are seeking a passionate and dedicated Clinical Care Partner to join our Clinical team. The Clinical Care Partner is responsible for coordinating and overseeing client care to ensure services are safe, person-centred, and aligned with client goals and care needs. This role involves working closely with clients, families, allied health professionals, GPs, and external service providers to support positive health and wellbeing outcomes.

Key Responsibilities

• Assist with client referrals, clinical assessments, reassessments and low-care reviews.

• Support the development, review and updating of individualised care and support plans.

• Maintain accurate clinical documentation, client records and health information.

• Liaise with clients, families, medical practitioners, allied health professionals and community service providers.

• Assist with monitoring health conditions and coordinating appropriate clinical support.

• Support the recording, reporting and follow-up of clinical incidents, risks and complaints.

• Contribute to clinical governance, quality assurance and continuous improvement activities.

• Assist with client and staff education, training and the collation of clinical data and reports.

• Promote IWA Australia’s services and undertake other duties as required.

About you

To be successful in this role, you will have

• Qualification in Allied health/ Nursing or other relevant medical/healthcare qualifications.

• Demonstrated experience in the health sector is essential.

• Previous experience in aged care, community care, disability services, or care coordination is highly desirable.

• Strong clinical assessment, communication, and care planning skills.

• Ability to work independently and collaboratively within a multidisciplinary team.

• Strong written and verbal communication skills, including accurate record-keeping and reporting.

Why Join IWA Australia?

Be part of a community-focused organisation committed to delivering quality, inclusive and person-centred services. Join a team where your contribution helps improve client experiences and supports positive outcomes for older people and their families.

We offer:

• Salary Packaging Benefits:Package up to $18,550 of your annual salary tax-free, increasing your take-home pay.

• Employee Assistance Program:Access free and confidential counselling for you and your family members.

• Training & Development:Excellent opportunities for professional development and career growth.

• Work within a supportive, collaborative and values-driven team.

IWA Australia is committed to providing quality, respectful and culturally inclusive services to the communities we serve.