Clinical Care Coordinator

Unidex Healthcare; Brisbane; Remote; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Work from home

National clinical team support

Ongoing professional development

Clinical upskilling

Growing national organisation

Job summary

Unidex Healthcare is seeking a Registered Nurse to join our Clinical Care Coordination team. This work-from-home role involves managing complex care caseloads and collaborating with families, allied health professionals, and internal teams to deliver safe, participant-centred care.

You will reshape our Clinical Division to focus on high-quality clinical work, with autonomy and ongoing professional development.

Qualifications

• Registered Nurse with Division 1 and current AHPRA registration.
• NDIS Worker Screening/Card (Yellow Card).
• 2–3 years post-registration experience in community or complex care.
• Current driver's licence.
• Strong communication and teamwork skills.

Responsibilities

• Manage a caseload of participants with complex care needs.
• Develop, implement, and review care plans and risk assessments.
• Conduct risk reviews and escalate concerns via clinical governance.
• Liaise with participants, families, guardians, and health professionals.
• Manage incidents and documentation per NDIS Practice Standards.
• Act as escalation point for support workers.
• Contribute to continuous improvement of clinical practice.

Skills

Communication skills

Relationship-building

Clinical governance

Documentation

Critical care awareness

NDIS knowledge

Tools

Clinical management systems

Job description

Unidex Healthcare is a growing disability support provider committed to delivering exceptional, participant-centred care across Australia. We support people with complex disabilities to live independently in their own homes and communities.

We are a close-knit, collaborative team that values autonomy, clinical excellence, and the kind of genuine human connection that makes a real difference in the lives of the people we support.

What sets us apart is the way we approach care. We match participants with support workers who share their interests, culture, and values because we believe that meaningful connection is the foundation of quality support. We are a registered provider across NDIS, iCare, NIISQ, and ICWA, and we operate a 24/7 service with seamless care coordination from onboarding through to ongoing clinical management.

The Opportunity

We are looking for a passionate and experienced Registered Nurse to join our team as a Clinical Care Coordinator. This is a dynamic, varied, and genuinely rewarding role that sits at the heart of what we do.

This is a work from home role with the flexibility and autonomy that comes with it. You will work across a caseload of participants with complex and high-acuity support needs, working closely with participants, their families, allied health professionals, support coordinators, and our internal teams to ensure the highest standard of care is delivered consistently and safely.

We have recently reshaped our Clinical Division, and this role is purpose-built to give you the focus and space to do your best clinical work.

What You Will Be Doing

• Managing a caseload of participants with complex care needs, ensuring care plans are current, person-centred, and reviewed on schedule
• Developing, implementing, and reviewing individualised care plans and risk assessments
• Conducting participant risk reviews and escalating concerns through appropriate clinical governance frameworks
• Liaising with participants, families, guardians, allied health professionals, and external providers
• Managing clinical incidents and documentation in line with NDIS Practice Standards
• Acting as a clinical escalation point for support workers in line with UHC protocols
• Contributing to the continuous improvement of clinical practice and participant outcomes across the organisation

What We Offer

• A work from home role with genuine flexibility and autonomy in how you structure your day
• A genuinely supportive and collaborative national clinical team where your expertise is valued and respected
• Variety - no two participants are the same, and you will be constantly learning and growing in your clinical practice
• Opportunities for ongoing professional development and clinical upskilling
• The chance to be part of a growing national organisation at an exciting point in its journey

What We Are Looking For

• Registered Nurse (Division 1) with current AHPRA registration and NDIS Yellow Card
• Minimum 2-3 years post-registration experience, ideally with community, disability, or complex care exposure
• Strong communication and relationship-building skills across participants, families, and multidisciplinary teams
• Confidence managing clinical risk, incidents, and documentation
• Experience in the ICU or critical care field is highly valued
• A proactive, self-directed work style with the ability to manage competing priorities effectively
• Experience with clinical management systems
• Current driver's licence

Experience with spinal cord injury, acquired brain injury, neurological conditions, or other complex disability is highly regarded but not essential. We value clinical confidence and a willingness to learn above all else.