Disability Support Worker

Frontline Human Resources; Tamworth; On-site; AUD 55,000 - 75,000; Full time

Job summary

Unidex Healthcare is seeking a Disability Support Worker to provide high-quality, person-centred support to individuals living with a range of physical, intellectual, neurological and psychosocial disabilities. You will work in participants' homes and the community, promoting independence and helping clients achieve their care plan goals.

Responsibilities include personal care, daily living support, community access, and documentation of progress notes and health updates, collaborating with

Qualifications

• Certificate III or IV in health or disability support is required.
• Current clearances or willingness to obtain (NDIS, WWCC, First Aid).
• Experience in disability support and complex care needs is preferred.

Responsibilities

• Deliver high-quality person-centred support to participants with disabilities.
• Provide personal and daily living assistance in home and community settings.
• Support participants to achieve goals outlined in their care plans.
• Complete progress notes and incident documentation accurately.
• Collaborate with nurses, allied health professionals, and coordinators.
• Maintain compliance with safety, WHS, and policy requirements.

Skills

Communication skills

Time management

Interpersonal skills

Independent & collaborative work

Education

Certificate III or IV in Individual Support, Disability, Community Services or equivalent

Tools

Care management app

Job description

About Unidex Healthcare

Established in 2001, Unidex Healthcare is a privately owned, nationally recognised provider of specialist healthcare recruitment and high-intensity support solutions. With a strong presence across Australia and offices located in Victoria, New South Wales, South Australia, the Northern Territory, and Queensland, we connect exceptional talent with leading healthcare organisations and support services.

Our expertise spans the healthcare sector, with specialist divisions dedicated to Disability Services, Support Services, and Allied Health. Driven by a commitment to quality, innovation, and person-centered care, we deliver tailored workforce and support solutions that empower individuals, strengthen organisations, and contribute to better outcomes across the communities we serve.

With over two decades of industry experience, Unidex Healthcare has built a reputation for excellence, reliability, and a genuine commitment to making a positive difference in the lives of those we support.

About the Role

As a Disability Support Worker, you will provide high-quality, person-centred support to individuals living with a range of physical, intellectual, neurological and psychosocial disabilities.

Working within participants' homes and the community, you will play a vital role in promoting independence, building confidence and supporting individuals to achieve the goals outlined within their care plans. Depending on participant needs, your role may include personal care, domestic assistance, community access, skill development, medication assistance and supporting individuals with complex care requirements.

Every participant is unique, and every shift presents an opportunity to make a meaningful difference in someone's life.

Key Responsibilities

• Deliver safe, high-quality, person-centred support to participants with complex physical disabilities, neurological conditions and acquired injuries, in accordance with individual support plans and clinical directions.
• Provide personal care and high-intensity daily personal activities, including manual handling, transfers, mobility assistance, medication assistance and delegated health supports, in line with your training and organisational policies.
• Support participants to achieve their individual goals by promoting independence, facilitating community access, assisting with daily living activities and encouraging meaningful participation in home and community life.
• Accurately complete progress notes, incident reports and other required documentation at the completion of every shift, while promptly reporting any changes in participant health, wellbeing or support needs.
• Work collaboratively with participants, families, Registered Nurses, Allied Health professionals, Support Coordinators and multidisciplinary teams to deliver consistent, high-quality care.
• Maintain compliance with the NDIS Practice Standards, Work Health and Safety requirements, infection prevention and control procedures, and all Unidex Healthcare policies and clinical governance frameworks.

Skills & Experience

To be successful in this role, you will have:

• Certificate III or IV in Individual Support, Disability, Community Services or equivalent required.
• Current NDIS Worker Screening Clearance or willingness to obtain.
• Current Working with Children Check.
• Current First Aid and CPR Certificate.
• Current Australian Driver License and reliable, comprehensively insured vehicle required.
• NDIS Worker Orientation Module Certificate.
• Full Australian working rights.
• Availability to work a variety of shifts, including weekdays, evenings, weekends, public holidays and overnight shifts where required.
• Previous experience in disability support, aged care, community services, healthcare or a related field
• Experience supporting participants with spinal cord injury (SCI), acquired brain injury (ABI), traumatic brain injury (TBI), neurological conditions or complex physical disabilities.
• Experience providing high-intensity daily personal activities, including manual handling, hoisting, bowel care, catheter care, PEG feeding, medication assistance and other delegated health supports.
• Experience supporting participants with complex behaviours.
• Confidence using a mobile app to complete progress notes and incident reporting through our care management system.
• Strong communication, time management and interpersonal skills, with the ability to work independently and collaboratively within a multidisciplinary team.

Unidex Healthcare is committed to creating a diverse and inclusive workplace and encourages applications from all suitably qualified candidates.