Clinical Assistant - CSR

Queensland Government; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Superannuation (12.75%)

Leave loading (17.5%)

Employee wellbeing

Flexible leave

Professional development

Job summary

Queensland Government, through Queensland Health in Brisbane, seeks a detail‑driven team member to support the specimen reception unit with pre‑analytical processes and accurate data entry. The role focuses on prioritising workload, problem solving, and effective communication with clients and clinical staff.

You will contribute to laboratory quality systems and ISO/NATA standards, with opportunities for professional development and a supportive, inclusive workplace culture.

Qualifications

• Experience in or the ability to rapidly learn pre-analytical processes in a large and complex specimen reception unit.
• Demonstrated data entry skills with accuracy and attention to detail.
• Ability to prioritise workloads, take initiative, problem solve and work without direct supervision.
• Proven ability to work as part of a team and communicate effectively with clients, clinical staff and colleagues.
• Understanding of laboratory quality systems and requirements of NATA accreditation and ISO certification.
• Awareness of human resource management policies applicable to contemporary workplaces.
• Demonstrate a high level of commitment to the principles of quality management and continuous quality improvement.

Skills

Data entry

Attention to detail

Teamwork

Quality management

Communication

Prioritisation

Problem solving

Job description

The essential requirements for this role are;Experience in or the ability to rapidly learn pre-analytical process in a large and complex specimen reception unit.Demonstrated data entry skills with the ability to work accurately and give attention to detail.Ability to efficiently prioritise workloads, show initiative, problem solve and work effectively without direct supervision.Proven ability to work effectively as a member of a team and to communicate effectively with clients, clinical staff and colleagues.Understanding of and commitment to laboratory quality systems and the requirements of NATA accreditation and ISO certification.Awareness of the human resource management policies applicable to contemporary workplaces.Demonstrate a high level of commitment to the principles of quality management and continuous quality improvement.Why work with us?Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includesCompetitive salaries12.75% superannuation17.5% leave loadingEmployee wellbeingAccess to 24/7 confidential employee support providers and counsellors including for immediate family membersAdditional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.Professional developmentCareer progression with more than 300 diverse career pathways and career support to take you further!Access to a variety of programs and initiatives to support training and career growth.Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.Our commitment to equity, diversity and inclusionAt Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.This work is licensed under a Creative Commons Attribution 3.0 Australia License.