Clinic Operations Lead – Front Desk & Admin

Spectrum Healthcare; Ryde; On-site; AUD 48,000 - 58,000; Part time

Benefits offered by this job

Above-award pay

Flexible hours

Direct access to the Director

Established practice

Job summary

Spectrum Healthcare, a multidisciplinary allied health clinic in North Ryde, seeks a friendly front-desk administrator. You will welcome patients, manage bookings, and handle behind-the-scenes admin to keep the clinic running smoothly.

We value proactive, reliable team players who can coordinate payments, records and liaise with clinicians and external partners. Opportunity to grow into broader admin responsibilities within an established practice.

Qualifications

• Experience in allied health or healthcare admin/operations.
• Reception or front-desk experience preferred.
• Comfort with payments, invoicing, and Medicare/NDIS claims.

Responsibilities

• Greet clients and be the friendly first point of contact at reception.
• Answer phones, emails, and enquiries; book new enquiries.
• Manage clinician diaries: bookings, rescheduling, cancellations.
• Process payments, invoicing, and Medicare/NDIS/private claims.
• Maintain accurate patient records and referrals in the practice management system.
• Liaise with GPs, schools and other providers; support clinicians.
• Organise and maintain supplies; assist with team events.

Skills

Organised

Detail-oriented

Proactive

Reliable

Clear communicator

Tools

Cliniko

NDIS knowledge

Job description

Spectrum Healthcare, a multidisciplinary allied health clinic in North Ryde, seeks a friendly front-desk administrator. You will welcome patients, manage bookings, and handle behind-the-scenes admin to keep the clinic running smoothly.

We value proactive, reliable team players who can coordinate payments, records and liaise with clinicians and external partners. Opportunity to grow into broader admin responsibilities within an established practice.