Client Technical Architect

Unisys; Canberra; On-site; AUD 180,000 - 260,000; Full time

Job summary

Unisys in Canberra seeks a Client Technical Architect to bridge business requirements with technology delivery, ensuring secure, scalable and documented solutions that meet architecture and cyber security gates.

You will provide technical leadership across the solution lifecycle for Digital Workplace Solutions, deliver architecture artefacts, design high/low level designs, and coordinate across multidisciplinary teams while engaging clients and the account team on technology strategy and

Qualifications

• Baseline clearance is required; NV1 preferred.
• Extensive MSP experience delivering services for large enterprise clients.
• 10+ years in IT infrastructure or digital workplace, including 5+ years as a solution/technical architect.
• Experience delivering large technology programs in client-facing or consulting capacity.
• Knowledge of Agile, Waterfall, or hybrid delivery, and PMO governance processes.

Responsibilities

• Translate business, operational, and technical requirements into practical solutions.
• Produce architecture artefacts, solution designs, and implementation plans to support governance.
• Contribute to the development of technology roadmaps.
• Lead technical workshops, discovery sessions, and stakeholder engagements.
• Create High-Level Designs (HLD), Low-Level Designs (LLD), and other artefacts as required.
• Coordinate technical solutions across multidisciplinary teams and ensure architectural direction.

Skills

Baseline clearance

MSP experience

Client-facing experience

PMO governance

Hybrid delivery

Education

Bachelor’s degree in information technology or related field

Tools

Windows Autopilot

Intune

SCCM

Active Directory

Entra ID

Azure Virtual Desktop

Microsoft Defender

Job description

The Client Technical Architect (CTA) acts as the bridge between business requirements and technology delivery, supporting the account team by ensuring that solutions are secure, scalable, supportable, and documented to meet the client's architecture and cyber security gates.

The CTA provides technical leadership throughout the solution lifecycle from discovery and design, through architecture governance, implementation planning, and continual improvement of Digital Workplace Solutions (DWS).

The ideal candidate has a deep understanding of Microsoft 365 (M365) workloads, Digital Workplace and security capabilities and on-premises infrastructure, substantial experience managing large and complex technology projects, strong stakeholder management skills, and the ability to produce polished project artefacts and client-facing presentations.

Key Responsibilities

Translate business, operational, and technical requirements into practical solutions.

Produce architecture artefacts, solution designs, and implementation plans to support the client's governance process.

Contribute to the development of technology roadmaps.

Technical Leadership

Lead technical workshops, discovery sessions, and stakeholder engagements.

Create High-Level Designs (HLD), Low-Level Designs (LLD), and other technical artefacts as required.

Coordinate technical solutions across multidisciplinary engineering and delivery teams.

Provide architectural direction and solution consistency across multiple workstreams.

Governance & Assurance

Ensure solutions comply with the client's architecture standards, security requirements, and operational frameworks.

Support architecture review boards and approval processes.

Validate solution readiness and delivery feasibility, working collaboratively with the account team to ensure commercial alignment.

Client & Commercial Engagement

Work with the CTO to be a trusted advisor to clients and account teams.

Support bids, proposals, Statements of Work (SoW), and transformation programs.

Work with the CTO and account team to identify and support the adoption of emerging technologies, AI capabilities, modern management approaches, and workplace innovation solutions.

Key responsibilities

Baseline clearance is required for this role. NV1 preferred.

Extensive experience within the Managed Service Provider (MSP) space, delivering and assuring services for large, complex enterprise clients.

Minimum 10+ years' experience in IT infrastructure or digital workplace roles, including 5+ years operating as a solution or technical architect.

Demonstrated experience delivering large, complex technology programs in a client-facing or consulting capacity.

Working knowledge of project delivery methodologies (Agile, Waterfall, or hybrid) and PMO governance processes.

Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent demonstrated experience.

Required Technical Skills

End User Compute & SOE: Windows SOE architecture (Windows 10/11), Autopilot provisioning, Intune and SCCM, device and application lifecycle management.

Security & Endpoint Protection: Microsoft Defender, application control, Essential Eight alignment, endpoint security architectures.

Identity & Access: Active Directory and hybrid identity (Entra ID), AD modernisation, identity centric and Zero Trust aligned designs.

Highly regarded

Virtual Desktop & Remote Access: Azure Virtual Desktop, secure enclaves, and experience transitioning from legacy VDI platforms.

On-premises infrastructure: servers, networking, and enterprise applications underpinning hybrid M365 environments.

Expected Business Outcomes

A successful DWS Technical Architect helps clients:

Modernise the digital workplace.

Improve employee productivity and experience.

Enhance security and compliance.

Reduce operational complexity and support costs.

Support cloud and workplace transformation initiatives.

Deliver measurable business value from technology investments.