Client Success Coordinator for Advisory Services

Rsm; Western Australia; On-site; AUD 65,000 - 85,000; Full time

Job summary

RSM Australia is seeking an experienced Client Services Coordinator for its Business Advisory division. The role centers on delivering exceptional client experiences and acting as the hub between clients and advisory teams.

You will manage communications, maintain client records, coordinate onboarding/offboarding, and assist with invoices, reporting, and engagement setup. A fast-paced environment with a focus on accuracy and professional service awaits.

Qualifications

• 3+ years experience in administration or client service within professional services.
• Excellent verbal and written communication skills.
• Strong client relationship and stakeholder management abilities.
• Highly organised with attention to detail and time management.

Responsibilities

• Serve as the primary administrative contact for clients with professional, responsive service.
• Coordinate client communications, document requests, sign-offs, invoices, and deadlines.
• Maintain accurate client records and prepare deliverables like statements and tax documents.
• Support Partners and Managers with meetings, travel, proposals and business development activities.

Skills

Communication

Client relationships

Organisational skills

Microsoft Office

Team collaboration

Independent worker

Education

Year 12

Certificate IV in Business Administration or related

Tools

Microsoft Office Suite

Job description

RSM Australia is seeking an experienced Client Services Coordinator for its Business Advisory division. The role centers on delivering exceptional client experiences and acting as the hub between clients and advisory teams.

You will manage communications, maintain client records, coordinate onboarding/offboarding, and assist with invoices, reporting, and engagement setup. A fast-paced environment with a focus on accuracy and professional service awaits.