Client Services Pro: Front Desk & Booking Support

Lex Medicus; City of Melbourne; On-site; AUD 80,000 - 90,000; Part time

Job summary

A reputable medico-legal provider in Melbourne is seeking a part-time Client Services Assistant. This role is essential for day-to-day operations, focusing on providing exceptional customer service and supporting the Client Services team. You'll manage appointments, support various administrative tasks, and ensure smooth operations. Ideal candidates should have experience in the legal, insurance or medical fields, be organized, and possess strong communication skills. Salary ranges from A$80,000 to A$90,000.

Qualifications

• Experience in the legal, insurance, or medical industry is highly regarded.
• Proficient in administrative support and handling appointments.
• Strong communicator and negotiator.

Responsibilities

• Provide exceptional customer service via phone and email.
• Manage appointment confirmations to avoid cancellations.
• Support Client Services Specialists with tasks.

Skills

Legal, insurance or medical industry experience

Administrative proficiency

Strong organizational and time management skills

Excellent communication skills

Attention to detail

Problem solving

Job description

A reputable medico-legal provider in Melbourne is seeking a part-time Client Services Assistant. This role is essential for day-to-day operations, focusing on providing exceptional customer service and supporting the Client Services team. You'll manage appointments, support various administrative tasks, and ensure smooth operations. Ideal candidates should have experience in the legal, insurance or medical fields, be organized, and possess strong communication skills. Salary ranges from A$80,000 to A$90,000.