Client Services Officer - Court Services

NSW Department of Communities and Justice; Sydney; On-site; AUD 78,000 - 85,000; Full time

Benefits offered by this job

Challenging career

Flexible work environment

Competitive pay and conditions

Training and development opportunities

Health & wellbeing programs

Job summary

NSW Department of Communities and Justice is seeking a Client Services Officer – Court Services to provide clerical and administrative support across Campbelltown HUB locations. You will handle enquiries, data entry, records management, and assist with court room operations while delivering high-quality services.

The role requires a valid NSW Driver's Licence, ability to travel within HUB locations, and a commitment to inclusion and integrity in the workplace.

Qualifications

• Effective communicator with experience in high-level clerical or admin support.
• Flexible, able to work in different teams and confident using core office software.
• Value diversity and inclusion and promote a positive working culture.

Responsibilities

• Respond to customer enquiries, data entry and records management.
• Assist with operation of Court rooms and provide high-quality administrative services.
• Liaise with stakeholders to provide clerical and administrative support.

Skills

Effective communication

Clerical support

Team flexibility

Office software competency

Diversity & inclusion

Ability to handle psychosocial hazards

Tools

MS Office

Job description

Client Services Officer – Court Services

• Location: Campbelltown
• Employment Type: Temporary full-time (12 month contract).
• Salary: Clerk Grade 1/2 $78,000 to $84,799pa. + super + leave loading

Your role

As a Client Service Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to; responding to customer enquiries, data entry and records management.

You will assist with the effective operation of Court rooms, perform complex administrative services to meet statutory obligations and deliver high-quality professional services to clients.

Working as a member of a team, you will liaise with a wide range of stakeholders to provide high level clerical and administrative support services. Your familiarity and confidence with core office software applications or other technology will see you succeed in this role.

What We’re Looking For

• You are an effective communicator and have experience providing high level clerical and administrative support.
• You display a flexible approach to your work, the ability to work in different teams, and have confidence using core office software applications or other technology.
• You value diversity and inclusion in the workplace and promote positive working culture.
• Capacity to work in an environment that may involve potential exposure to psychosocial hazards related to the range of services provided in a court environment.

Essential Requirements

• A valid Australian Drivers Licence
• Campbelltown Local Court is a HUB location (Campbelltown, Moss Vale, and Picton) Travel to other Court locations within the HUB will be required.
• Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:
• National Criminal History Record Check

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Work that really matters

Courts and Tribunal Services manage and support the largest court and tribunal network in the country. There are 164 courts and tribunals throughout NSW, many in regional and rural areas.

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close

23rd September 2026 at 11:59pm

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/