Client Services Officer

South Australia Police; Port Augusta; On-site; AUD 74,000 - 79,000; Full time

Job summary

South Australia Police is seeking a Client Services Officer at Port Augusta Police Station. You will be the first point of contact for the public, delivering high-quality customer service while handling a range of administrative and business support tasks to assist sworn members.

The role may require relief duties across other sections, some out-of-hours work, and possible intra/interstate travel, with the position based at the Port Augusta front station.

Qualifications

• Customer service and administrative support experience.

Responsibilities

• Be the first point of contact for members of the public and provide high quality customer service.
• Undertake a range of administrative and business support functions.
• Provide reliable support to sworn members and assist across other sections when required.

Skills

Customer service

Administrative support

Job description

South Australia Police

Job reference: 854768

Location: 5700 - PORT AUGUSTA

Job status: Short Term Contract

Eligibility: Open to Everyone

Term full-time vacancy up to 12 months.

The State Operations Service is responsible for the provision of high-quality policing services to the regional communities of South Australia.

Far North Region is seeking a Client Services Officer to join the team at Port Augusta Police Station. As the first point of contact for members of the public, the successful applicant will provide high quality customer service while undertaking a range of administrative and business support functions and providing a reliable support base to sworn members.

Although the position is based within the front station of the Port Augusta Police Station, there may be occasions where the Client Services Officer is required to provide relief support across other sections, as outlined in the attached Position Information Document (PID).

Special Conditions

• The incumbent must hold a current Australian work eligibility status and will be subject to a criminal history check.
• The incumbent may be assigned to other duties at this remuneration level or equivalent.
• Some out of hours work and intra/interstate travel may be required.
• The incumbent is required to participate in SAPOL's iEngage program.

Salary

ASO3 - $74,095 - $78,694 per annum.

Enquiries

Nichole Morgan

0886485040

[email protected]

South Australia Police is dedicated to strengthening trust and collaboration with First Nations communities in South Australia as we shape a culturally responsive and inclusive workplace for First Nations employees.

Our vision is to create safer communities by strengthening the bonds of mutual respect, understanding, and partnerships between police and First Nations peoples. By deepening our appreciation and understanding of First Nations cultures and acknowledging the past, we are committed to focusing on the present and moving forward together into the future.

To strengthen our workforce, South Australia Police encourage applications from First Nations peoples.

South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

People with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application.

Applications close: 03/09/2026 5:00 PM

Attachments

• PID - ASO3 Client Services Officer.pdf
• RF2099 - Pre-Employment Dec.pdf

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.