Client Services Manager

Searchability; City of Brisbane; Hybrid; AUD 86,000 - 105,000; Full time

Benefits offered by this job

Hybrid work model

Growth opportunities

Job summary

Searchability in Brisbane is seeking a Client Services Manager to nurture client relationships and drive campaign results in a hybrid setup. You will be the main liaison between 15+ clients and internal delivery teams, ensuring campaigns meet goals without chasing new business.

The role focuses on relationship management, retention, and delivering measurable ROI across Google Ads, Meta Ads and SEO. You will present performance updates, identify optimization opportunities, and collaborate with

Qualifications

• Experience in a client-facing digital marketing role.
• Proven ability to manage multiple client campaigns.
• Strong communication and relationship-building skills.
• Familiarity with Google Ads, Meta Ads and SEO.

Responsibilities

• Manage relationships across 15+ clients.
• Serve as the primary contact between clients and delivery teams.
• Lead client meetings and report on campaign performance.
• Collaborate with specialists in Google Ads, Meta Ads and SEO.
• Explain digital marketing strategies to clients clearly.
• Identify opportunities to improve campaigns and outcomes.
• Coordinate timelines and deliverables across accounts.
• Foster long-term client retention and growth.
• No new business targets; focus on delivery and retention.

Skills

Relationship management

Communication

Digital marketing

Campaign performance analysis

Tools

Google Ads

Meta Ads

SEO

Job description

Client Services Manager | Client Relationships, Digital Marketing, Google Ads, Meta Ads, SEO

Want to step into a client-facing role where you can focus on building strong relationships,

delivering great work and driving results for clients without having to cold call or chase new business?

We're working with a growing digital marketing agency that’s looking for a Client Services Manager to join their Brisbane team.

Client Services Manager | Client Relationships, Digital Marketing, Google Ads, Meta Ads, SEO

Want to step into a client-facing role where you can focus on building strong relationships,

delivering great work and driving results for clients without having to cold call or chase new business?

We're working with a growing digital marketing agency that’s looking for a Client Services Manager to join their Brisbane team.

WHAT'S ON OFFER

• Up to $95K + Super
• Brisbane - Hybrid
• A genuinely client-focused role with no new business targets
• Join a growing digital marketing agency with plenty of opportunity to progress
• A role where relationships, communication and client results are the priority

THE CLIENT SERVICES MANAGER ROLE

• Managing relationships across a portfolio of 15+ clients
• Acting as the key point of contact between clients and internal delivery teams
• Running client meetings, providing updates and talking through campaign performance
• Working closely with specialists across Google Ads, Meta Ads and SEO
• Confidently understanding and communicating digital marketing strategies to clients
• Identifying opportunities to improve campaign performance and overall client results
• Managing expectations, timelines and deliverables across multiple accounts
• Building strong, long-term relationships that support client retention and growth
• No business development or cold calling - this is focused on client relationships, retention and delivery

WHO ARE WE?

We're a results-driven digital agency partnering with some of the world's most recognisable brands to deliver high-impact marketing solutions. Combining expertise across paid media, SEO, content and digital strategy, we create campaigns that are not only creative but built to perform. By taking a consultative approach and truly understanding our clients' business challenges, we position ourselves as a trusted partner, focused on driving measurable growth, maximising ROI and delivering long-term success.