Advisor Support Specialist – Client Services

BPT The Birdanco Practice Trust; Shire Of Katanning; In loco; AUD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

RSM Australia is seeking a Client Services Administrator for a 12‑month full‑time fixed‑term contract within the Business Advisory division. You will act as the central contact for clients, coordinating communications, onboarding, documentation, and service delivery to ensure timely, accurate support to advisors and clients.

The role requires excellent communication, organisational skills, and a proactive, client‑focused approach to building strong professional relationships.

Competenze

• Experience in administration, client service, customer service or professional services environment.
• Excellent verbal and written communication skills.
• Strong client relationship and stakeholder management skills.
• Excellent organisational and time management abilities.
• High attention to detail and accuracy.

Mansioni

• Provide reception and office support; manage client enquiries via phone, email, and in person.
• Maintain accurate client records across firm systems and prepare client deliverables.
• Coordinate document execution, onboarding/offboarding, and compliance administration.

Conoscenze

Client communication

Relationship management

Organization

Time management

Attention to detail

MS Office

Formazione

Year 12

Certificate IV in Business Administration

Strumenti

CRM systems

Practice management

Descrizione del lavoro

RSM Australia is seeking a Client Services Administrator for a 12‑month full‑time fixed‑term contract within the Business Advisory division. You will act as the central contact for clients, coordinating communications, onboarding, documentation, and service delivery to ensure timely, accurate support to advisors and clients.

The role requires excellent communication, organisational skills, and a proactive, client‑focused approach to building strong professional relationships.