Client Partner (12 Month Fixed Term Contract)

UM Worldwide; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

UM Worldwide is seeking a Client Partner to lead a major portfolio from Canberra or Sydney on a 12-month fixed-term contract. The role requires senior client leadership, strong commercial acumen and the ability to influence at the highest levels to drive growth and strategic partnerships.

You'll own revenue, budgets, forecasting and P&L, build trusted relationships with C-suite stakeholders, and coach a high-performing team to deliver connected, impactful marketing solutions.

Qualifications

• Experience leading senior client portfolios and relationships with executive stakeholders.
• Track record of owning budgets, forecasting and revenue growth.
• Strong strategic thinker with ability to influence at senior levels.
• Proven people leader who coaches and develops high-performing teams.

Responsibilities

• Lead senior client relationships across a major portfolio as trusted advisor and partner.
• Develop and execute client growth strategies to deepen relationships and expand offerings.
• Own the commercial performance including revenue, budgets, forecasting and resourcing.
• Provide strategic leadership to client challenges and connect recommendations to business outcomes.
• Champion planning and delivery excellence across the portfolio.
• Lead and coach the team to foster accountability and growth.
• Build relationships with C-suite and senior marketing stakeholders and influence decisions.
• Stay ahead of industry trends and position UM as a leader in communications and effectiveness.

Skills

Senior client leadership

Commercial acumen

Stakeholder management

Strategic thinking

People leadership

C-suite influence

Growth opportunities

Cross-functional collaboration

Job description

At UM, we’re building the next generation of media leaders. Our business is built on three core principles:

• Precision
• Possibility
• Partnership.

These are brought to life through a culture where ambitious people can thrive, grow and make a genuine impact.

We call them UM Unicorns. Built, not born.

The Role

We're looking for a Client Partner to join the team in either Canberra or Sydney on a 12 month fixed term contract. As a Client Partner, you'll be the senior client leader across a major portfolio of business, responsible for driving client growth, commercial performance and strategic partnership. You'll build deep relationships with senior client stakeholders and work collaboratively with Strategy, Planning, Investment, Partnerships and specialist business units to ensure clients receive connected, innovative and commercially impactful solutions. This role requires outstanding leadership, commercial acumen, emotional intelligence and the ability to influence at the highest levels. You'll be expected to create confidence, identify growth opportunities, develop future leaders and position UM as a trusted business advisor rather than simply a media agency.

Key Responsibilities

• Lead senior client relationships across a major portfolio, becoming a trusted advisor and strategic partner to key stakeholders.
• Develop and execute client growth strategies, identifying opportunities to deepen relationships and expand the agency’s offering.
• Own the commercial performance of your portfolio, including revenue, budgets, forecasting, remuneration and resource planning.
• Bring strategic leadership to client challenges, confidently challenging thinking and ensuring recommendations are connected to meaningful business outcomes.
• Champion planning and delivery excellence, ensuring high-quality, connected and commercially impactful work across the portfolio.
• Lead and coach your team, creating a high-performing team culture built on accountability and growth.
• Build strong relationships with C-suite and senior marketing stakeholders, confidently navigating complex environments and influencing strategic business decisions.
• Stay ahead of industry trends, media developments and emerging opportunities, bringing informed perspectives to clients and positioning UM as a leader in communications and marketing effectiveness.

Who Are You?

• An experienced senior client leader with a strong background in media, communications, marketing or a related agency environment.
• Proven experience managing significant client portfolios, building trusted relationships with senior and C-suite stakeholders.
• A commercially minded leader with experience owning budgets, forecasting, revenue growth, P&L performance and broader commercial outcomes.
• A strategic thinker who can move beyond campaign delivery to understand and influence broader client business challenges and opportunities.
• A strong people leader with experience coaching, developing and empowering senior client teams and future leaders.
• Confident operating in complex stakeholder environments, with the communication skills and gravitas to influence at the highest levels.
• Naturally curious and proactive, with a track record of identifying growth opportunities, introducing new capabilities and finding better ways to solve client challenges.
• A collaborative leader who brings together different teams and capabilities to create connected solutions and genuinely impactful outcomes for clients.

Additional Information

UM, together with our Omnicom Media Group network is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We encourage Aboriginal, Torres Strait Islander and people of all backgrounds to apply. We do not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.