Client Outcome Facilitator

St Vincent de Paul Society Queensland; Mackay Regional; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

Work with a purpose

Competitive hourly rate

Salary packaging

Employee Assistance Program

Inclusive team environment

Job summary

St Vincent de Paul Society Queensland in Mackay is seeking a part-time AOD support worker to provide day-to-day client support, program facilitation and case work in a 20-bed residential unit.

You will work within a 12-week structured rehabilitation program, using person-centred and trauma-informed approaches to support recovery, liaise with the team, and meet safety and policy standards across shifts.

Qualifications

• Minimum Certificate III in Alcohol and Other Drug (AOD), Mental Health, Community Services or similar (Mandatory)
• Valid Driver’s Licence is required
• Knowledge of and experience in person-centered and trauma informed approaches
• Previous experience as a Support Worker or equivalent within the program area of operation
• Skills and experience in supporting people in recovery with their diverse and holistic needs
• Experience and skills in case management & implementation of case plans
• Previous experience facilitating groups and learning & life skill activities
• Personal aptitude for working within set guidelines and adhering to all relevant policies and procedures including safety and risk
• Well-developed interpersonal, communication and organisation skills including the ability to exercise judgement and contribute to a team environment
• Understanding of and commitment to the philosophy of the St Vincent de Paul Society Queensland and an ability to work in accordance with policies and procedures to promote the values and mission of the Society

Responsibilities

• Provide day-to-day group and personal support to clients in Mackay
• Facilitate programs and deliver case work support as part of AOD services
• Support residents in a 12-week residential rehabilitation program
• Contribute to recovery plans and client journey across shifts
• Adhere to policies, safety and risk guidelines and work within a team environment

Skills

Driver's Licence

Person-centred approaches

Trauma-informed care

Case management

Group facilitation

Life skills activities

Interpersonal skills

Communication skills

Organisational skills

Policy & procedures compliance

Education

Certificate III in Alcohol and Other Drug (AOD) / Mental Health / Community Services or equivalent

Job description

At Vinnies, we are what we do. We believe in making a difference. We are one of Queensland’s most-loved charitable organisations and are committed to leading with our values and mission at heart. We work together to build a legacy that we can be proud of, supporting those in need within our communities. Our companions are why our journey started, striving to shape a more just and compassionate society. Our employees, members and volunteers are the reason our journey continues, and why we will succeed.

What we can offer you

• Work with a purpose – not your average organisation and not your average role!
• Competitive hourly rate and excellent employment benefits under our Employee Agreement
• Salary packaging arrangements – helping you save on tax
• Access to our Employee Assistance Program – our employees are our most valuable asset
• A welcoming and inclusive environment where you’ll always feel part of a team

The Role

This role is responsible for day-to-day group and personal support, program facilitation, and case work support for clients involved in the Alcohol and other drugs service in Mackay.

Our residential services offer a 12-week structured residential rehabilitation program designed to assist our clients in recovering from the effects of their dependence on alcohol and other drugs. We provide a structured program of learning and activities that integrates various therapeutic elements and supports to achieve recovery goals in a comfortable and safe 20-bed home environment.

You will provide a variety of focused support throughout each day and to support all aspects of the clients' journey.

Your experience in AOD support work and case work support work will be crucial to your success in this position.

This is a Permanent - Part Time position (30.4 hours per week) available in a 24-hour residential facility located in Mackay. The role requires flexibility, as you will be expected to work a variety of shifts.

To be successful in the role, you will meet the following criteria:

• Minimum Certificate III in Alcohol and Other Drug (AOD), Mental Health, Community Services or similar (Mandatory)
• Valid Driver’s Licence is required
• Knowledge of and experience in person-centered and trauma informed approaches
• Previous experience as a Support Worker or equivalent within the program area of operation
• Skills and experience in supporting people in recovery with their diverse and holistic needs
• Experience and skills in case management & implementation of case plans.
• Previous experience facilitating groups and learning & life skill activities
• Personal aptitude for working within set guidelines and adhering to all relevant policies and procedures including safety and risk.
• Well-developed interpersonal, communication and organisation skills including the ability to exercise judgement and contribute to a team environment
• Understanding of and commitment to the philosophy of the St Vincent de Paul Society Queensland and an ability to work in accordance with policies and procedures to promote the values and mission of the Society

We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander peoples are strongly encouraged. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.

Having the right people in our team is important to us. Before joining our team, we’ll undertake pre-employment checks including references, a police check, and proof of qualifications/licences.