Client-First Commercial Claims Advocate

Blake Oliver; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Blake Oliver is seeking a proactive Claims Consultant to manage a portfolio of mixed commercial insurance claims, focusing on property and liability. You will advocate for clients and work closely with insurers to drive fair, timely outcomes.

You will coordinate with loss adjusters and the broader broking team, providing clear guidance on policy coverage, potential outcomes, and next steps to resolve claims efficiently.

Qualifications

• Extensive experience handling mixed commercial insurance claims.
• Knowledge of property and liability claims.
• Excellent communication and problem-solving skills.

Responsibilities

• Manage a portfolio of mixed commercial insurance claims from initial notification to final settlement.
• Advocate for clients throughout the claims lifecycle.
• Liaise with insurers, loss adjusters, and other stakeholders to progress claims.
• Provide clients with clear guidance on policy coverage and potential outcomes.
• Monitor claims for delays and take action to resolve them.
• Challenge insurer decisions when appropriate.
• Maintain regular client communication and support.
• Collaborate with the broking team to deliver a seamless client experience.

Skills

Commercial claims management

Portfolio management

Negotiation

Client advocacy

Job description

Blake Oliver is seeking a proactive Claims Consultant to manage a portfolio of mixed commercial insurance claims, focusing on property and liability. You will advocate for clients and work closely with insurers to drive fair, timely outcomes.

You will coordinate with loss adjusters and the broader broking team, providing clear guidance on policy coverage, potential outcomes, and next steps to resolve claims efficiently.