Client-Facing Security Delivery Lead

Southern Cross Protection; City of Brisbane; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Company vehicle

Travel allowances

Training and development programmes

Competitive remuneration above industry standard

Job summary

A prominent security services firm in Brisbane is seeking a Security Client Delivery Manager to oversee service delivery across multiple sites in Queensland. The ideal candidate will have 3–5 years of experience in the security industry and possess strong leadership and communication skills. The role offers competitive remuneration and flexible work arrangements, making a significant impact on client satisfaction and team performance.

Qualifications

• Minimum 3–5 years’ experience in the security industry, preferably in retail or logistics sites.
• Experience managing multiple sites in a highly regulated environment.
• Strong leadership skills with the ability to motivate and guide teams.

Responsibilities

• Build and maintain strong client relationships, ensuring service excellence and satisfaction.
• Oversee scheduling, rostering and deployment of security staff across multiple sites.
• Monitor service delivery, address client concerns and resolve issues promptly.

Skills

Leadership skills

Excellent communication

Client relationship management

Problem-solving

Education

Current Queensland Security Licence

Job description

A prominent security services firm in Brisbane is seeking a Security Client Delivery Manager to oversee service delivery across multiple sites in Queensland. The ideal candidate will have 3–5 years of experience in the security industry and possess strong leadership and communication skills. The role offers competitive remuneration and flexible work arrangements, making a significant impact on client satisfaction and team performance.