Client Engagement & Marketing Coordinator

BCR (Bacera Co); Sydney; On-site; AUD 41,000 - 55,000; Part time

Job summary

BCR is seeking a proactive Part-Time Client Engagement & Marketing Coordinator in Sydney. This hands-on role focuses on Content Production, Client Follow-up, and Meeting & Event Engagement, supporting senior management and the business development team to convert market insights into opportunities. Employment Type: Part-Time (15–20 hours/week).

Remuneration: $30–$40 per hour + superannuation. Mandarin and English speaking required.

Qualifications

• Strong Mandarin and English communication skills (written and spoken).
• Excellent written communication, organizational, and follow-up skills.
• Proactive, commercially minded, and confident communicating with clients.
• Interest and passion for global financial markets, investments, or FinTech.
• Familiarity with WeChat, Xiaohongshu, or other digital platforms.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Content Production: produce and distribute financial market and product-related content.
• Repurpose market insights into WeChat, Xiaohongshu, short-form video, and client communications.
• Research market news, economic data, and competitor activity.
• Support webinar, seminar, and campaign content (target: 3–5 outputs per week).
• CRM & Reporting: maintain client and prospect information; update follow-ups and meeting outcomes; track activity and prepare simple weekly reports.

Skills

Mandarin & English communication

Written communication

Organizational & follow-up

Independent work

Interest in financial markets/FinTech

WeChat/Xiaohongshu familiarity

Proactive, commercially minded

Education

RG146 Certification in Generic Knowledge/FX/Derivatives

Bachelor’s degree in Business/Finance/Marketing

Tools

CRM

WeChat

Xiaohongshu

Job description

Client Engagement & Marketing Coordinator

Founded in 2008 in Sydney, Australia, BCR is a global leader and award-winning financial services company with over 15 years of expertise and commitment to the financial services industry.

Job Summary:

We are looking for a proactive and commercially minded Part-Time Client Engagement & Marketing Coordinator to support our growing business in Sydney. This is a hands-on execution role focused on three key areas: Content Production, Client Follow-up, and Meeting & Event Engagement. You will work closely with senior management and the business development team to turn market insights, marketing campaigns, and client databases into measurable client engagement and business opportunities.

Employment Type: Part-Time (15–20 hours per week)

Remuneration: $30–$40 per hour + superannuation (depending on experience)

Language: Mandarin and English speaking required

Key Responsibilities:

1. Content Production

Assist with producing and distributing financial market and product-related content.

Repurpose market insights into WeChat, Xiaohongshu, short-form video, and client communications.

Research market news, economic data, and competitor activity.

Support webinar, seminar, and campaign content. (Target: 3–5 quality content outputs per week)

2. Client Engagement & Follow-up

Contact and follow up with existing clients and prospects.

Invite clients to webinars, seminars, meetings, and other engagement activities.

Maintain regular communication with assigned client lists.

Identify client interests and potential opportunities.

Record all meaningful client interactions in the CRM. (Target: 30–50 meaningful client follow-ups per week)

3. Meeting & Event Coordination

Support the business development team with meeting scheduling.

Contact qualified prospects and existing clients to arrange meetings.

Coordinate seminar and webinar invitations, manage registrations, and conduct post-event follow-up. (Target: 8–10 qualified invitations & 3–5 qualified meetings booked per week)

4. CRM & Reporting

Maintain accurate client and prospect information.

Update follow-up records and meeting outcomes.

Track campaign and event activity and prepare simple weekly activity reports.

Key Performance Indicators:

Performance will be measured primarily by activity and qualified outcomes, including:

Client follow-ups completed

Client engagement and response rates

Qualified meetings booked and event registrations

Lead handovers to the business development team

CRM completion and data accuracy

Qualifications:

Key Qualifications:

Strong Mandarin and English communication skills (written and spoken).

Excellent written communication, organizational, and follow-up skills.

Proactive, commercially minded, and confident communicating with clients.

Interest and passion for global financial markets, investments, or FinTech.

Familiarity with WeChat, Xiaohongshu, or other digital platforms.

Ability to work independently and manage multiple priorities.

Preferred Qualifications:

RG146 Certification in Generic Knowledge, Foreign Exchange, or Derivatives.

Prior experience in financial services, marketing, sales, events, or client engagement is an advantage.

Bachelor’s degree in Business, Finance, Marketing, or a related field.

What You’ll Gain:

Flexible part-time working arrangement

Direct exposure to financial markets and the Australian financial services industry.

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