Client Coordinator: Infrastructure Projects & Delivery

True Water Australia; Maclean; On-site; AUD 60,000 - 80,000; Full time

Job summary

True Water is seeking a motivated and organised Client Coordinator to support our clients and internal teams across service and project activities. This role coordinates client communications, manages documentation, and ensures smooth delivery of products and services.

You will act as the central point of contact for clients while providing administrative support to sales, technical, consultancy, and service teams, helping maintain high standards of customer service and project coordination.

Qualifications

• Minimum 2 years' experience in client coordination or project administration.
• Ability to work independently with a proactive and energetic approach.
• Strong understanding of administrative, coordination, and customer service practices.
• High attention to detail with strong problem-solving skills.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Knowledge of office management systems and procedures.
• Strong time management skills with the ability to prioritise tasks effectively.
• Excellent organisational skills and the ability to manage multiple tasks simultaneously.
• Strong written and verbal communication skills.
• High School Certificate; additional admin/project/sales/customer service qualifications are advantageous.

Responsibilities

• Completing and maintaining documentation throughout service and project delivery.
• Acting as the primary point of contact for clients and providing high-quality customer support.
• Coordinating the delivery of products, services, technicians, and external suppliers.
• Managing supplies and monitoring stock levels.
• Supporting and coordinating activities across sales, consultancy, and service teams.
• Assisting in the preparation of regular reports and internal documentation.
• Organising and scheduling client appointments, site visits, and internal meetings.
• Ensuring clear communication between clients and internal teams to support efficient service delivery.

Skills

Communication skills

Time management

Organisational skills

Problem-solving

Proactive attitude

Education

High School Certificate

Administration / PM or sales qualification advantageous

Tools

Microsoft Excel

Microsoft Word

Office software

Job description

True Water is seeking a motivated and organised Client Coordinator to support our clients and internal teams across service and project activities. This role coordinates client communications, manages documentation, and ensures smooth delivery of products and services.

You will act as the central point of contact for clients while providing administrative support to sales, technical, consultancy, and service teams, helping maintain high standards of customer service and project coordination.