*Client Account Mgmt Associate Director*

8200 Accenture Australia P/L Company; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

18 weeks paid parental leave

Career break opportunities

Structured career development

Flexible Work Arrangements

Job summary

Accenture seeks a Client Account Management Associate Director to drive account growth and business value. You will act as a strategic advisor and build strong relationships with client leaders, ensuring that solutions align with their objectives.

Your responsibilities include overseeing delivery programs, mentoring team members, and collaborating with various stakeholders to maximize client satisfaction and innovation. Join a company dedicated to fostering a diverse and inclusive workplace.

Qualifications

• Experience in driving business value and account growth.
• Ability to advise clients on best practices and industry trends.
• Proven track record in managing complex programs and client relationships.

Responsibilities

• Act as a strategic advisor for client business priorities.
• Lead discovery workshops to identify growth opportunities.
• Provide governance for program delivery and risk mitigation.

Skills

Client Account Management Executive

Stakeholder Management

Strategic Consulting

Relationship Building

Business Analysis

Program & Project Management

Account Growth and Business Dev.

Value Realisation and Client Success

Risk and Issue Management

Cross-Functional Leadership

Digital Transformation

Data Analytics Tools

Change Management

Education

Bachelor's degree or equivalent

Tools

Python

YAML

R

Job description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at www.accenture.com.

About the Role

As a Client Account Management Associate Director, you will serve as a trusted advisor to client executives, helping drive business value, account growth, and long-term strategic partnerships.

You will work closely with business, product, and technology stakeholders to align solutions with client objectives, maximize platform adoption, and identify opportunities for innovation and expansion. This role combines relationship management, strategic consulting, program oversight, and commercial leadership to deliver measurable client outcomes.

Key Responsibilities

• Act as a strategic advisor to clients, providing guidance on business priorities, operating models, customer engagement strategies, and solution adoption.
• Build and maintain strong relationships with client business, product, and technology leaders, becoming a trusted partner across the account.
• Lead discovery workshops and executive discussions to understand client objectives, challenges, and growth opportunities.
• Collaborate with architects, business analysts, delivery teams, and client stakeholders to ensure solutions align with business requirements and strategic goals.
• Identify opportunities to expand account value through new capabilities, services, products, and transformation initiatives.
• Provide oversight and governance for complex programs, ensuring successful delivery, risk mitigation, and achievement of business outcomes.
• Advise clients on best practices, industry trends, operating models, and customer experience strategies to maximize return on investment.
• Support executive‑level stakeholder management, including steering committees, governance forums, and strategic planning sessions.
• Drive client adoption, change management, and enablement activities to ensure successful realization of expected benefits.
• Serve as an escalation point for account issues and coordinate cross‑functional resources to resolve challenges effectively.
• Partner with sales, account leadership, and delivery teams to develop account growth strategies and contribute to revenue opportunities.
• Review and validate implementation approaches, business processes, and operational impacts to ensure alignment with client objectives.
• Provide ongoing thought leadership and subject matter expertise to clients across adjacent initiatives and transformation programs.
• Mentor team members and contribute to the development of account management, consulting, and client engagement capabilities.
• Lead or support strategic account planning activities, including business reviews, growth planning, and value realization discussions.

Key Skills & Experience Required

• Client Account Management Executive
• Stakeholder Management
• Strategic Consulting
• Relationship Building
• Business Analysis
• Program & Project Management
• Account Growth and Business Development
• Value Realisation and Client Success
• Risk and Issue Management
• Cross‑Functional Leadership
• Preferred Experience in digital transformation, customer platforms, or enterprise technology programs
• Commercial and financial management experience
• Change Management and Adoption Strategy
• Knowledge of customer segmentation, product strategy, and customer lifecycle management
• Experience with Python, YAML, R, or data analytics tools
• Experience working with enterprise clients in consulting or professional services environments

Benefits of working at Accenture

• 18 weeks paid parental leave
• Long & short‑term career break opportunities
• Structured career development programme
• Local and international career opportunities.
• Certified as a Family Inclusive Workplace™
• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!
• We are a WORK180 Endorsed Employer, to see our benefits and policies
• All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates.
• The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an EEO and Affrimative Action Employee of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity Statement for Australia and New Zealand: At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. We encourage applications from all people with the relevant skillset, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to [e-mail] or contact us at [phone] (Australia) or [phone] (New Zealand).

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimise their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale. We are a talent‑and innovation‑led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.

We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Equal Employment Opportunity Statement for Australia: At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry. We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [e-mail] and cite the relevant Job Number, or contact us on [phone].

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can - when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world.