Clerk (Outpatient Clinics)

Department of Health, Tasmania; Melbourne; On-site; AUD 69,000 - 74,000; Part time

Benefits offered by this job

Salary packaging

Professional development

Leave entitlements

Fitness Passport

Job summary

Department of Health, Tasmania invites applications for a permanent, part-time clerical and reception role at Mersey Community Hospital. You will provide customer-focused administrative support, maintain confidentiality, and align with agency policies while using information management systems.

Desirable criteria include completing a business/office administration course and medical terminology, plus healthcare experience.

Qualifications

• Provide and maintain a high standard of customer focused clerical, administrative and reception services.
• Maintain confidentiality and follow agency policies and guidelines.
• Experience in a healthcare setting.
• Completion of, or willingness to undertake, a recognised course in business/office administration and medical terminology.

Responsibilities

• Provide and maintain a high standard of customer focused clerical, administrative and reception services.
• Maintain confidentiality and work according to all Agency policies, procedures and guidelines.
• Ensure all information management systems are maintained and processes conducted in accordance with the relevant guidelines and protocols of the Agency.

Skills

Customer service

Administrative support

Education

Business/office administration course

Medical terminology

Tools

Information management systems

Job description

Department of Health
Hospitals & Primary Care - Hospitals NW
Mersey Community Hospital

Applications must be submitted by Sunday 01 November, 2026 11:55 PM

Sunday 1 November, 2026 11:55 PM AEST

Award/Classification:

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 2

$68,854 to $73,947 per annum

Employment type:

Permanent, part-time

Region:

North West

Location:

Mersey Community Hospital

Provide and maintain a high standard of customer focused clerical, administrative and reception services.Maintain confidentiality and work according to all Agency policies, procedures and guidelines.Ensure all information management systems are maintained and processes conducted in accordance with the relevant guidelines and protocols of the Agency.

The Team

The outpatient team deliver compassionate, expert care to patients presenting for specialist clinic appointments, in a newly refurbished environment. Be a part of this dedicated, highly skilled team to provide a compassionate, supportive environment for those receiving care. Join us in delivering excellence through teamwork, empathy and clinical expertise.

The Role

• Provide and maintain a high standard of customer focused clerical, administrative and reception services.
• Maintain confidentiality and work according to all Agency policies, procedures and guidelines.
• Ensure all information management systems are maintained and processes conducted in accordance with the relevant guidelines and protocols of the Agency.

Applicants should note the following criteria are desirable:

• Successful Completion of, or a willingness to undertake, a recognised course in business/office administration and medical terminology
• Demonstrated experience in a healthcare setting

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment

• Permanent, part time, day worker position, working 56.8 hours per fortnight, commencing from as soon as you can join us. *Notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

$68,854 to $73,947 per annum (Pro rata). Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Union Wages Agreement 2025

Salary Packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Applicants should note the following criteria are desirable:

Successful Completion of, or a willingness to undertake, a recognised course in business/office administration and medical terminology

Demonstrated experience in a healthcare setting

Note: - Please refer to the Application Guide for more information of pre-employment check.

*applications from Recruitment agencies will not be accepted for this role

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 2

$68,854 to $73,947 per annum

Employment type:

Permanent, part-time

Region:

North West

Location:

Mersey Community Hospital

Provide and maintain a high standard of customer focused clerical, administrative and reception services.Maintain confidentiality and work according to all Agency policies, procedures and guidelines.Ensure all information management systems are maintained and processes conducted in accordance with the relevant guidelines and protocols of the Agency.

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 2

$68,854 to $73,947 per annum

Employment type:

Permanent, part-time

Region:

North West

Location:

Mersey Community Hospital

Provide and maintain a high standard of customer focused clerical, administrative and reception services.Maintain confidentiality and work according to all Agency policies, procedures and guidelines.Ensure all information management systems are maintained and processes conducted in accordance with the relevant guidelines and protocols of the Agency.

• Review the Statement of Duties and consider if you meet the requirements.
• Speak to the Contact Officer if you have any questions.