Clerical Officer

Department of Justice; Albany; On-site; AUD 60,000 - 70,000; Full time

Job summary

Department of Justice in Albany Regional Prison is seeking a Clerical Officer to provide secretarial and administrative support to the Business Manager, including reception duties and processing prisoner mail. The role will also assist the administration and finance teams as required within the prison environment.

The successful candidate will demonstrate strong administrative/clerical skills, experience in customer service and data entry, and a commitment to a respectful, cooperative workplace.

Qualifications

• Strong administrative and clerical skills with customer service, data entry and reception experience.
• A positive approach to work, valuing respect, accountability, cooperation and continuous improvement.
• Effective verbal and written communication, tailored to different audiences.

Responsibilities

• Provide secretarial and administrative support to the Business Manager to assist with the efficient operation of the Prison, including reception and prisoner mail processing.
• Support the administration and finance teams within the prison as required.
• Contribute to a positive workplace culture by upholding professional standards and teamwork.

Skills

Administrative skills

Clerical skills

Customer service

Data entry

Reception

Job description

This is a permanent, full time vacancy.

About the role

The Clerical Officer provides secretarial and administrative support to the Business Manager to assist with the efficient and effective operation of the Prison including reception (front desk) and prisoner mail processing. This position will also be required to provide support to the administration and finance teams within the prison as required.

Suitability Requirements

Through the recruitment process, we will be looking for a candidate who can demonstrate skills, experience and attributes in relation to the following:

• Strong administrative and clerical skills, including experience in customer service, data entry and reception functions.
• A positive approach to work, with a demonstrated ability to contribute to a supportive workplace culture that values respect, accountability, cooperation, and continuous improvement.
• Effective verbal and written communication skills, including the ability to convey information clearly, listen actively, and tailor communication to meet the needs of different audiences.

Candidates who can demonstrate these capabilities, together with a strong commitment to maintaining a positive workplace culture, will be well placed to succeed in this role.

Equity and Diversity

The Department of Justice is committed to building a diverse, inclusive and accessible workplace that reflects the community we serve. We strongly encourage applications from people of all backgrounds and experiences. Aboriginal and Torres Strait Islander applicants can access support by following this link . Reasonable adjustments are available throughout the recruitment process. For a confidential discussion about support or adjustments, please contact the person listed above or email [e-mail] .

Subsequent Vacancies

Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies for a period of twelve (12) months, in accordance with section 7d of the Commissioner's Instructions No.48 - Recruitment, Selection and Appointment to Permanent Vacancies, and section 9d of the Commissioner Instructions 49 - Recruitment, Selection and Appointment to Fixed Term Vacancies. Permanent, fixed term, full time and part time appointments may be offered at Albany Regional Prison during this period.

Contact

If you would like further information regarding the vacancy please contact Dean Pedroli, Business Manager on 9842 4483 for a confidential discussion. For a confidential discussion about support or adjustments, please contact the person listed above or email [e-mail].

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The Department of Justice has introduced a smoke-free policy, which has been fully implemented across all women's prisons and the Academy, with all other prison sites to follow.