Cleaning Supervisor - HMAS Watson

Compass Group; Townsville City; On-site; AUD 60,000 - 80,000; Full time

Job summary

Compass Group Pty Limited in Townsville seeks an experienced Cleaning Supervisor to lead day-to-day cleaning and accommodation services within our Defence team. You will drive hygiene, safety and service excellence while coordinating staff and collaborating with site leadership.

The role emphasizes strong leadership, attention to detail and the ability to manage rosters and reporting in a fast-paced environment. Monday to Friday, full-time with growth opportunities and work‑life balance.

Qualifications

• Proven experience in a supervisory cleaning or facilities role.
• Strong leadership and team management skills.
• High attention to detail and standards.
• Ability to work independently and within a team.
• Must be able to obtain National Police Check and Defence Security Clearance.
• Australian Citizenship is a mandatory requirement.

Responsibilities

• Supervise and coordinate daily cleaning and housekeeping services.
• Manage scheduled and reactive cleaning requirements.
• Develop and maintain staff rosters.
• Ensure compliance with HSEQ and safety standards.
• Maintain high cleaning and hygiene standards.
• Support laundry, linen and accommodation services as required.
• Provide excellent customer service and stakeholder engagement.
• Complete reporting, audits and stock control activities.

Skills

Supervisory experience

Leadership

Detail oriented

Independent worker

MS Office

Education

Certificate IV in Cleaning Management

First Aid Certification

Tools

MS Office

Job description

• Full-Time Salaried Role

• Monday – Friday

• Growth opportunities
• Work-Life Balance

We are seeking an experienced and hands‑on Cleaning Supervisor to join our Defence team at Townsville. This role is critical in leading day‑to‑day cleaning and accommodation services, ensuring high standards across site facilities while supporting a safe, compliant, and high‑performing team environment.

Role Locations:

• Townsville

About the Role:

You will play a key role in delivering essential services within a fast‑paced operational setting, working closely with site leadership and operational teams to maintain hygiene, safety, and service excellence.

Your responsibilities will include:

• Supervise and coordinate daily cleaning and housekeeping services.


• Manage scheduled and reactive cleaning requirements.


• Develop and maintain staff rosters.


• Ensure compliance with HSEQ and safety standards.


• Maintain high cleaning and hygiene standards.


• Support laundry, linen, and accommodation services as required.


• Provide excellent customer service and stakeholder engagement.


• Complete reporting, audits, and stock control activities.

What we’re looking for:

• Proven experience in a supervisory cleaning or facilities role.


• Strong leadership and team management skills.


• High attention to detail and standards.


• Ability to work independently and within a team.


• Competency in Microsoft Office (Word, Excel, Outlook).


• First Aid Certificate (desirable).


• Certificate IV in Cleaning Management (desirable).


• Ability to obtain and maintain a National Police Check and Defence Security Clearance.


• Australian Citizenship is a mandatory requirement for this position.

Why join us?

• Be part of a national organisation supporting the Australian Defence Force.


• Job security with a global leader in facilities and hospitality services.


• Supportive team culture and great workplace benefits.


• Ongoing training and career development opportunities.

ESS delivers the best hospitality and support services to remote and Defence sites across Australia. From mess halls to accommodation and recreation facilities, our teams help keep Defence communities running smoothly every day.