Cleaner (Home Support)

Woden Community Service; Canberra; Hybrid; AUD 39,000 - 52,000; Full time

Job summary

Northside Community Service is seeking reliable Home Support Cleaners to assist older people and individuals with disabilities to remain independent at home. You will perform domestic cleaning, laundry and related tasks while delivering compassionate client-focused service and adhering to safety standards.

The role requires a driver licence, access to a insured vehicle, and relevant checks (First Aid, Police check, WWVP/NDIS).

Qualifications

• Demonstrated attention to detail and hygiene
• Excellent communication with clients and team
• Ability to maintain confidentiality and professional boundaries
• Commitment to safety and infection control practices
• Current Driver Licence and access to a insured vehicle

Responsibilities

• Perform domestic cleaning duties (vacuuming, mopping, dusting, bathrooms)
• Assist with laundry, ironing and general household tasks
• Maintain high standards of hygiene and infection control
• Identify and report hazards or concerns to supervisors
• Complete documentation and service records accurately
• Travel between client locations as required
• Adhere to organisational policies and WHS requirements

Skills

Attention to detail

Communication skills

Time management

Client-focused

Work Health and Safety

Independent worker

Driver Licence

Education

First Aid Certificate

National Police Check

WWVP Registration

NDIS Worker Screening Check

Job description

Location: Australian Capital Territory (ACT region)

Job Category: Aged Care

Northside Community Serviceis a leading non-profit organisation dedicated to serving the diverse needs of North Canberra and beyond. We are committed to social justice, diversity, and giving a voice to the marginalised. Our broad array of services includes early childhood education, aged care, youth programs, family support, housing initiatives, community development, outreach, and volunteer opportunities.

Job Description

We are seeking reliable and compassionate Home Support Cleaners to assist clients in maintaining a clean, safe, and comfortable home environment. This role plays a vital part in supporting older people and individuals living with disability to remain independent within their own homes.

As a Home Support Cleaner, you will provide domestic assistance services while delivering exceptional customer service and promoting client dignity, choice, and wellbeing.

Desired Skills and Experience

Key Responsibilities

• Perform domestic cleaning duties, including vacuuming, mopping, dusting, and bathroom cleaning.
• Assist with laundry, linen changes, ironing, and general household tasks.
• Maintain high standards of hygiene and infection control practices.
• Identify and report hazards, maintenance concerns, incidents, or client wellbeing issues.
• Complete required documentation and service records accurately.
• Travel between client locations as required.
• Deliver services in accordance with organisational policies, procedures, and WHS requirements.

About You

You are dependable, self-motivated, and committed to delivering high-quality support services. You enjoy working independently while making a positive difference in the lives of others.

Desired Skills & Experience

• Previous experience in domestic, residential, commercial, or community-based cleaning.
• Strong attention to detail and commitment to maintaining high cleaning standards.
• Excellent communication and interpersonal skills.
• Ability to work independently and effectively manage time.
• Understanding of workplace health and safety requirements.
• Demonstrated customer service experience and a client-focused approach.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Current Driver Licence.
• Access to a reliable, comprehensively insured vehicle.
• Current First Aid Certificate (or willingness to obtain).
• National Police Check (or willingness to obtain).
• Working Rights in Australia.
• NDIS Worker Screening Check and Working With Vulnerable People (WWVP) registration (or willingness to obtain, if required).

Commitment to Safety and Inclusion

Northside Community Service is dedicated to child safety and adheres to strict recruitment processes to ensure this. Candidates must pass comprehensive screenings and will be inducted thoroughly into our safety protocols.

Applications close at 11:30pm (AEST) on Sunday, 01 November 2026.

We are an Equal Opportunity Employer, seeking candidates from diverse backgrounds including Aboriginal and Torres Strait Islander peoples, the LGBTIQA+ community, people with disabilities, and others