Cleaner | Captain Cook Cruises

Journey Beyond; Sydney; On-site; AUD 42,000 - 52,000; Full time

Job summary

Captain Cook Cruises on Sydney Harbour is seeking a hands-on Cleaner to ensure vessels are spotless and ready for guests. You will work under the Head of Hospitality, performing pre-cruise preparation, cleaning guest areas, and maintaining high sanitisation standards.

The role emphasizes safety, teamwork, and pride in delivering exceptional experiences on our marine vessels. Prior cleaning experience is valued, with a focus on reliability and attention to detail.

Qualifications

• Prev cleaning experience in hospitality, tourism, marine or commercial settings is desirable but not essential.
• Able to follow safety instructions and cleaning checklists.

Responsibilities

• Prepare the vessel before each cruise to schedule and company standards.
• Clean guest, dining, amenity, crew and outdoor areas from floors to decks.
• Keep toilets and high-touch surfaces clean, sanitised and stocked.
• Use cleaning chemicals and equipment safely in line with training.
• Sort rubbish and recycling and move supplies between the vessel and wharf.
• Support the team and report damage, defects and hazards early.

Skills

Attention to detail

Physical fitness

Ability to follow instructions

Job description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Captain Cook Cruises, Sydney, is part of Journey Beyond, Australia’s leading experiential tourism group.

Join us and discover amazing experiences on Sydney Harbour. Our brands includeCaptain Cook Cruises,The Jacksonand theStarship Group. Enjoy being part of the team working in a busy environment, dedicated to excellence in marine tourism.

About Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other.The group was formed in 2016 and now includes:

• Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.
• Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.
• Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K’gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.

About The Role

Captain Cook Cruises, The Jackson and the Starship Group are looking for a Cleaner who takes pride in the details. Before guests step aboard, you’ll make sure our vessels are spotless, safe and ready to sail.

Reporting to the Head of Hospitality, you’ll be an essential part of the team that makes every cruise possible. Day to day, you’ll:

• Prepare the vessel before each cruise, to schedule and to company standards
• Clean guest, dining, amenity, crew and outdoor areas, from floors and glass to decks
• Keep toilets and high-touch surfaces clean, sanitised and stocked
• Use cleaning chemicals and equipment safely, in line with your training
• Sort rubbish and recycling, and move supplies between the vessel and the wharf
• Support the team and report damage, defects and hazards early

What makes this role special is the setting. You’ll work on Sydney Harbour vessels that guests choose for their most memorable days, from public cruises to private events. Your work is the first thing they notice, and it sets the tone for everything that follows. Every cruise starts with you. Join a supportive crew who take pride in their work and look out for each other.

About You

You’re a hands-on team member who takes pride in the quality of your work and the detail. You can follow verbal and written instructions, including safety instructions and cleaning checklists, and you’re happy to work on your own once you know the task. You’re physically fit and comfortable with standing, bending and lifting.

Previous cleaning experience in hospitality, tourism, marine or commercial settings is desirable but not essential. What matters most is a great attitude, the confidence to work independently, and a genuine passion for doing the job well.