Cleaner

Oaks Hotels, Resorts & Suites; Townsville City; On-site; AUD 47,000 - 66,000; Part time

Benefits offered by this job

Career growth

Hotel and staff discounts

Wellness programs

Flexible rostering

Training and development

Leave entitlements

Employee assistance program

Health insurance

Job summary

Oaks Townsville Gateway Suites is seeking dedicated housekeeping staff for casual roles in Townsville. You will clean guest rooms, maintain high hygiene standards, and work as part of a collaborative team to meet daily targets.

Shifts start mornings with a rotating roster; weekend and public holiday availability is required. Training is provided and safety guidelines are followed to ensure guest satisfaction.

Qualifications

• Prior experience in housekeeping or cleaning roles will be highly regarded.
• Strong attention to detail and a commitment to maintaining high cleanliness standards.
• Basic understanding of safe handling and usage of cleaning chemicals and equipment (training will be provided).
• Good physical fitness and stamina, with the ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.
• Professional and clear communication skills to interact with guests, team members, and contractors.
• Strong time management skills and ability to prioritise tasks efficiently.
• A positive and proactive attitude with a strong work ethic.
• Availability to work flexible hours, including weekends and public holidays.

Responsibilities

• Maintain high standards by thoroughly cleaning guest rooms, including making beds with precision, vacuuming floors, and cleaning bathrooms to ensure a pristine environment.
• Complete cleaning tasks efficiently within the hours allocated by the company.
• Collaborating with team members to meet daily cleaning targets and operational goals.
• Adhering to safety protocols and environmental standards.
• Using specialised cleaning equipment and products safely and effectively - with all training and tools provided.
• Building strong, professional relationships with team members, guests, and contractors to help foster a positive, respectful work environment.

Skills

Prior experience in housekeeping

Attention to detail

Safety handling of chemicals

Physical fitness

Clear communication

Time management

Positive work ethic

Flexible hours including weekends

Job description

Overview

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries.

Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.

Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Oaks Townsville Gateway Suites

Oaks Townsville Gateway Suites is excited to expand our housekeeping department, with multiple casual opportunities now available.

We’re looking for a dedicated and detail-oriented individuals who take pride in their work and are committed to providing an exceptional guest experience. If you’re energetic, have a keen eye for detail, and thrive in a team-oriented environment, we’d love to have you on board!

Key Responsibilities

• Maintain high standards by thoroughly cleaning guest rooms, including making beds with precision, vacuuming floors, and cleaning bathrooms to ensure a pristine environment.
• Complete cleaning tasks efficiently within the hours allocated by the company.
• Collaborating with team members to meet daily cleaning targets and operational goals.
• Adhering to safety protocols and environmental standards.
• Using specialised cleaning equipment and products safely and effectively - with all training and tools provided.
• Building strong, professional relationships with team members, guests, and contractors to help foster a positive, respectful work environment.

Shift Details (subject To Change)

• Rotating roster across Monday to Sunday
• Shifts starting between 8:00am and 9.00am

Hourly Rates (excluding Superannuation)

Monday - Friday: $33.85 per hour

Saturday: $40.62 per hour

Sunday: $47.38 per hour

Qualifications

To be successful in this role, you will require the following:

• Prior experience in housekeeping or cleaning roles will be highly regarded.
• Strong attention to detail and a commitment to maintaining high cleanliness standards.
• Basic understanding of safe handling and usage of cleaning chemicals and equipment (training will be provided).
• Good physical fitness and stamina, with the ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.
• Professional and clear communication skills to interact with guests, team members, and contractors.
• Strong time management skills and ability to prioritise tasks efficiently.
• A positive and proactive attitude with a strong work ethic.
• Availability to work flexible hours, including weekends and public holidays

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.