City Compliance Officer

Moonee Valley City Council; Melbourne; On-site; AUD 77,000 - 94,000; Full time

Benefits offered by this job

Monthly RDO

Free parking

Job summary

Moonee Valley City Council is seeking a City Compliance Officer to join the City Safety & Amenity team. You will investigate local laws and animal management matters, conduct inspections, and promote compliance through education and engagement.

The role requires a Certificate IV or Diploma in Statutory Compliance and strong communication and investigative skills. Salary starts at $85,114.74 per year with superannuation and industry allowances, and includes a monthly RDO and parking.

Qualifications

• Certificate IV or Diploma in Statutory Compliance or related discipline with relevant experience.
• Strong written and verbal communication and report writing skills.
• Well-developed investigative skills to gather evidence and resolve compliance matters.
• Conflict resolution and problem-solving in challenging regulatory environments.
• Excellent organisational skills and ability to manage diverse workloads.

Responsibilities

• Investigate local laws, animal management, building site compliance, and asset protection matters.
• Conduct inspections, audits and compliance assessments per legislation and policies.
• Promote voluntary compliance through education and engagement, with enforcement where required.
• Prepare correspondence, reports and evidence to support investigations and proceedings.
• Assess permits, registrations and applications relevant to the role.
• Liaise with residents, builders, agencies and stakeholders to resolve issues.
• Assist with animal control activities and respond to nuisances or dangers.
• Maintain accurate records and provide high-quality customer service.

Skills

Statutory compliance

Investigations

Communication

Regulatory enforcement

Problem solving

Education

Certificate IV or Diploma in Statutory Compliance

Tools

Microsoft Office

Compliance management systems

Job description

• Band 5 role - Salary commencing at $85,114.74 per annum, plus 12% superannuation, commensurate with skills and experience, plus relevant industry allowance
• Monthly RDO available
• Ample free parking available

Job Description

City Compliance Officer

Reference number: 11336

Closing date: 11:00pm – Friday, 20 November 2026.

• Full-time permanent position
• Band 5 role - Salary commencing at $85,114.74 per annum, plus 12% superannuation, commensurate with skills and experience, plus relevant industry allowance
• Monthly RDO available
• Ample free parking available

The Opportunity

Moonee Valley City Council is seeking an enthusiastic and community-focused City Compliance Officer to join our City Safety & Amenity team. In this diverse and rewarding role, you will help maintain community safety, amenity and public order through a balanced approach to education, engagement and enforcement. You will be responsible for investigating and resolving a broad range of compliance matters relating to animal management, local laws, building site compliance and asset protection. Working closely with residents, builders, contractors, government agencies and other stakeholders, you will provide advice, conduct inspections, investigate complaints and ensure compliance with relevant legislation, regulations and Council policies.

Key Responsibilities

• Investigate complaints and breaches relating to Local Laws, animal management, building site compliance and asset protection matters.
• Conduct inspections, audits and compliance assessments in accordance with relevant legislation and Council policies.
• Promote voluntary compliance through education, advice and engagement, while undertaking enforcement activities where required.
• Prepare correspondence, reports, evidence and documentation to support investigations and legal proceedings.
• Assess permits, registrations and applications relevant to the role.
• Liaise with residents, builders, contractors, Victoria Police, emergency services and other stakeholders to resolve compliance issues.
• Assist with animal control activities, including responding to nuisance or dangerous animal matters.
• Maintain accurate records and provide high-quality customer service to internal and external stakeholders.

Skills & Experience

• Certificate IV or Diploma qualification in Statutory Compliance or a related discipline, with relevant experience in a compliance, animal management, regulatory and enforcement environment.
• Strong written and verbal communication skills, including experience preparing detailed reports, correspondence and enforcement documentation, together with the ability to interpret and apply legislation, regulations and local laws.
• Well-developed investigative skills, including the ability to gather evidence, analyse information and resolve complex compliance matters in a fair and timely manner.
• Demonstrated conflict resolution and problem-solving skills, with the ability to manage challenging situations and achieve appropriate regulatory outcomes.
• Strong organisational and time management skills, with the ability to manage competing priorities, statutory deadlines and a diverse workload.
• Sound computer literacy, including experience using Microsoft Office applications and compliance management systems.
• Current Victorian Driver's Licence.

For further information about the role, please contact Susan Bitzilis, on 03 9243 1728. If you'd like to view the Position Description , learn more about what we do, or find out why Moonee Valley City Council is a great place to work, visit our Careers website at https: https://mvcc.vic.gov.au/work/my-career/work-with-us/

About Us

Moonee Valley is a great place to live, work and visit. We are a local government within the north-west metropolitan area of Melbourne, providing a range of services to some 130,000 residents and over 10,000 businesses.

Our 1,200 employees bring their differing backgrounds, experiences and unique perspectives to our collaborative environment, and are supported to share ideas, initiatives and talent, making a positive impact on our community for now and in the future.

Some of the great benefits of working at Moonee Valley City Council are flexible working conditions, learning and development opportunities, supportive leadership and various staff benefits.

Our Council offices are located in the heart of our vibrant, diverse community with great food, cafes and green spaces nearby. We have excellent public transport at our doorstep as well as cycling access for our employees.

At Moonee Valley City Council, we pride ourselves on having job opportunities which make a real difference in the community and having a workplace which values everyone’s unique skills and attributes.

Our Culture of Inclusion

If you are interested in the role but feel you may not meet the full range of selection criteria, we encourage you to contact us to discuss your experience and application for this position.

We don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services and our community. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career. We recognise the importance of balance and embrace work agility, understanding that this means different things to each and every one of our employees.

Moonee Valley City Council is proud to be an Equal Opportunity and Child Safe employer and we value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email [e-mail] or call 9243 1122.