Citrus Packing Facility Supervisor | QA & Dispatch

Costa Group; Mildura; On-site; AUD 74,000 - 85,000; Full time

Job summary

Costa Group in Australia’s largest horticultural company invites experienced Facility Supervisors to join our citrus operations across Mildura and other regional sites. You will oversee grading, packing and dispatch, ensure product quality and compliance with food safety standards.

This full-time, permanent role requires leadership, strong planning and the ability to manage a fast-paced pack shed environment, with a focus on cool chain management and traceability.

Qualifications

• CertificateIII or CertificateIV in a relevant field, or 3+ years supervisory experience.
• Proven ability to lead teams and ensure quality control.
• Experience handling perishable products and with cool chain management.
• Strong planning, organisational and leadership skills.
• Ability to monitor high-quality standards in a fast-paced environment.

Responsibilities

• Oversee the grading, packing and dispatch of produce to meet customer specifications.
• Assess incoming produce for quality and allocate grading resources accordingly.
• Monitor product quality throughout production, including washing and grading stages.
• Identify and rectify mechanical damage or grading inconsistencies to maintain quality standards.
• Collaborate with the Harvest Supervisor, Maintenance Manager and Dispatch Manager to ensure seamless facility operations.
• Ensure accurate quality assurance record keeping for traceability.
• Manage the cool chain process to maintain product condition from handling to dispatch.
• Train and oversee personnel to ensure compliance with standard operating procedures.
• Coordinate work schedules and manage workflow efficiency.
• Onboard new staff to the pack shed and explain workflows and roles.
• Create packing rosters based on daily volumes and balance shifts accordingly.
• Ensure waste handling is conducted in accordance with established protocols.
• Verify that all dispatches meet standard procedures and customer requirements.

Skills

Team leadership

Quality control

Cool chain management

Planning

Organisational skills

Communication

Problem solving

OHS / safety compliance

Traceability

Education

Certificate III/IV or 3+ years supervisory experience

Job description

Costa Group in Australia’s largest horticultural company invites experienced Facility Supervisors to join our citrus operations across Mildura and other regional sites. You will oversee grading, packing and dispatch, ensure product quality and compliance with food safety standards.

This full-time, permanent role requires leadership, strong planning and the ability to manage a fast-paced pack shed environment, with a focus on cool chain management and traceability.