Christmas Retail Sales Assistant - Ballina

Pillow Talk Australia; Ballina Shire; On-site; AUD 28,000 - 36,000; Full time

Benefits offered by this job

Staff discount

Novated Leasing

CircleBack Initiative

Job summary

Pillow Talk Australia in Ballina is seeking Christmas Casual Retail Sales Assistants to join our Ballina store. If you love helping customers and sharing home style ideas, you’ll fit right in.

You’ll need great energy, strong listening and problem‑solving skills, and the ability to work across all seven days, especially busy weekends, from now until 24 January 2027. We offer an hourly rate with monthly incentives, a generous staff discount at gig end, and benefits through our Flare partnership.

Qualifications

• Strong interpersonal and customer service skills.
• Ability to multitask and adapt to changing priorities.
• Excellent listening and problem-solving abilities.
• Availability across seven days, especially weekends.
• No prior linen knowledge required; training provided.

Responsibilities

• Assist customers with home decor and gift selections.
• Unpack stock and set up displays during busy periods.
• Provide friendly, knowledgeable service to drive sales.
• Support store team and maintain tidy merchandise areas.

Skills

Interpersonal skills

Multitasking

Customer service mindset

Problem solving

Weekend availability

Job description

Christmas Retail Sales Assistant - Ballina

Posted: 09/09/2026

Closing Date: 12/10/2026

Job Type: Casual

Location: Ballina

Job Category: Retail

When you find a role, a team and a culture that fits just so, it's a lot like feeling right at home. And that's what we want you to feel when you become part of our team.

Pillow Talk people are a special bunch, with a genuine passion for helping our customers turn the place they live into a home they love. We're warm, knowledgeable and proud of what we do. And in return, our people are rewarded with an abundance of opportunities to grow a meaningful career.

Whether you're drawn to retail, buying, styling, operations, store management or something in between, with our extensive store network across Australia, your next home could be with us.

Job Description

It’s nearly the most magical time of the year! For those of us who live and breathe retail, our preparations have started, and we know for a fact that Santa’s workshop is already in full swing. Now is your opportunity to be part of Pillow Talk, by joining us in these highly exciting Christmas CasualRetail Sales Assistant roles at our Ballina store.

We are now looking for additional team members across the country to help us bring the Christmas spirit alive. Anyone can offer you a job at Christmas, but we’ve got something else in mind - JOY! It's not about how much you know about linen, homewares, or bedding (we can teach you that!), it’s about you, and your unwavering passion to delight every customer you engage!

A bit about you…

• You’re full of personality and confidence, and can quickly develop interpersonal connections with customers and colleagues
• You have the ability to multitask and cope with changing priorities and all the curveballs that retail can throw at you
• You have great availability for work across the seven days of the week, and most importantly our busy weekends
• Great listening skills and problem-solving skills to help our customers find the perfect home gift idea for their loved ones... (comfort really is the gift that keeps on giving!)
• This role will be a maximum-term contract and therefore, you must be available from now until 24th January 2027

Why we think you should merrily accept a role with us this Christmas...

• Unpacking all the new Christmas decorations and summer stock (seriously, we’d show up just for this!)
• Helping customers pull together decorative looks for the Christmas season… trees, table settings, bedrooms, lounge rooms and more (no corner of the home is off limits when it comes to Christmas)
• Opportunity to put us to the test as an employer – maybe this role has always been for you, and you’ve just been waiting for the chance to test it out! For the last two years we've kept around 58% of our Christmas team
• At the end of the gig, you’ll enjoy a one-time generous discount as a parting gift. And if you’d like to treat yourself more often, just ask us how!
• Retail Employee Level 1 Hourly Rate + MonthlyIncentives
• Experience the advantages of our Flare partnership—Novated Leasing and a host of other benefits await!
• Passionate, knowledgeable and friendly in store team who will help you develop everyday
• 100% Australian owned and operated company, family values and a sense of belonging
• One of the largest linen and homewares specialists in the country

Our business is in a good place right now, but where we are going is even better!

We are a CircleBackInitiative employer, which means we commit to responding to every person who expresses interest in working for us.

Pillow Talk are dedicated to equal opportunities for all and we aim to ensure no job applicant or employee receives less favourable treatment because of, or is disadvantaged by, any conditions or requirements that aren’t justifiable, therefore please do let us know if you need any reasonable adjustments made ahead of your interview.

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