Christmas Casual Sales Associate (Chadstone)

POP MART OCEANIA PTY LTD; Melbourne; Presencial; AUD 30 000 - 39 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Monthly product incentives

Resumo da oferta

POP MART Australia is seeking Casual Sales Associates to join our Melbourne team. This fast-paced retail role focuses on delivering friendly, energetic service and sharing knowledge about POP MART’s pop culture lines.

You'll support daily store operations, merchandise displays, and help reach sales targets through upselling. Flexible weekend availability is required, with prior retail or customer-service experience preferred. Join a dynamic, globally backed brand.

Qualificações

• Confident and customer-focused communication skills.
• Passionate about retail, pop culture or collectibles.
• Reliable, positive and able to stay composed during busy periods.

Responsabilidades

• Deliver great customer experience with energetic service.
• Share product knowledge and introduce new POP MART collections.
• Maintain store standards and assist with stock, POS and visuals.

Conhecimentos

Customer service

Retail

Descrição da oferta de emprego

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.SALES ASSOCIATES (Christmas Casual) — POP MARTGlobal Pop‑Culture I Weekly New ReleasesJoin the POP MART PhenomenonFounded in 2010, POP MART is a global pop culture and art toy company dedicated to inspiring passion and bringing joy to fans worldwide. Renowned for its designer toys, collaborations, and immersive retail experiences, POP MART has expanded rapidly across international markets.Today, the brand operates in 30+ countries, with 550+ retail stores and over 2,300 Robo Shops globally. As POP MART continues to grow across Australia and New Zealand, we are strengthening our local team to support an engaging employee experience and scalable business operations.As we continue to expand across Australia, we’re hiring Casual Sales Associates to join our team.This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trade, and want to grow with a global brand.Why You’ll Love Working at POP MARTWork with products customers genuinely love — collectors, fans and familiesWeekly new releases keep every day exciting and fast-movingClear career progression opportunities within a growing businessJob security with a rapidly expanding global brandMonthly product incentives (post‑probation)Supportive, energetic and inclusive team cultureAnnual POP LAND (Beijing) passA colourful, creative retail environmentWhat You’ll DoDeliver Great Customer ExperienceEngage customers confidently and provide friendly, energetic serviceShare product knowledge and introduce new collectionsSupport sales targets through upselling and cross-sellingMaintain Store StandardsReplenish stock and maintain strong visual merchandisingKeep the store clean, organised and customer-readySupport deliveries, stock counts and inventory accuracySupport Daily Store OperationsProcess transactions accurately through POSFollow store procedures and loss prevention measuresSupport product launches and peak trading periodsWho You AreWe’re looking for people who are:Confident and customer-focused communicatorsPassionate about retail, pop culture or collectiblesEnergised by fast-paced, high-volume environmentsReliable, positive and able to stay composed during busy periodsQuick learners with strong attention to detailAvailability Requirements (Important)Flexible availability (must be available at least one weekend day, and one of the late-night trades on Thursday or Friday)Typical rosters include weekends and late shiftsAble to work shopping centre hoursOpen availability during peak season November to January each yearHow to ApplyTo apply, please submit:Your resume (including month/year dates)A short cover letter outlining:- Why POP MART interests you- Your favourite POP MART character or IP- A time you delivered great customer servicePlease note: Generic applications may not be considered.*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employeesbecause of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because ofany other status or condition protected by applicable federal, state or local law.