Chief Steward

Mondrian Gold Coast; Gold Coast City; On-site; AUD 90,000 - 120,000; Full time

Job summary

Mondrian Gold Coast is seeking a hands-on Chief Steward to run stewarding across the F&B precinct, including restaurants, bars, banquets and events. You’ll report to the Director of Culinary and manage the external stewarding partner from rostering and ordering through to training and performance.

You’ll own hygiene, sanitation and food safety standards in every venue, develop HACCP-based systems, set cleaning schedules and train team members to uphold high cleanliness and regulatory compliance.

Qualifications

• Minimum 3 to 5 years’ experience in chief stewarding, ideally in a hotel, restaurant or hospitality environment.
• HACCP certification and Food Safety Supervisor certification.
• Previous experience managing a food safety program.
• Strong knowledge of local, state and national food safety regulations.
• Experience managing rosters, inventory and departmental budgets.
• A degree in Food Science, Public Health, Environmental Health or a related field is advantageous.
• Excellent communication and training skills, with the ability to coach and motivate teams.
• Strong organisational skills, high attention to detail and a proactive approach to problem-solving.

Responsibilities

• Oversee the external stewarding company, including rostering, SOPs and training to Mondrian Gold Coast standards, and work with their Operations Manager to improve productivity and efficiency.
• Plan stewarding requirements for catering and events across the precinct.
• Order and control the rotation of chemicals and consumables, and keep labour, chemical and consumable spend within budget.
• Manage inventory and counts of all F&B operating equipment, minimise breakage and provide monthly reports.
• Develop, implement and maintain a HACCP-based food safety system, and conduct regular audits of kitchens, food preparation and storage areas.
• Set cleaning schedules, sanitation and waste management procedures, and work with kitchen and front-of-house teams to keep hygiene standards consistent.
• Train Mondrian team members and the stewarding team in food safety, hygiene and sanitation, including refresher sessions and onboarding with People & Culture.
• Prepare for and facilitate health department inspections, maintain accurate records, and lead corrective actions when issues arise.

Job description

Mondrian Gold Coast is on the sun-drenched esplanade of the iconic Burleigh Beach. This destination lifestyle precinct is a vision of some of Australia and the world’s most celebrated changemakers, risk takers and creative thinkers. Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia’s most iconic coastal destinations.

As our full-time Chief Steward, you will run stewarding across the whole Mondrian Gold Coast F&B precinct, covering our restaurants, bars, banquets and events. You’ll report to the Director of Culinary and manage our external stewarding partner from rostering and ordering through to training and performance. You’ll also own hygiene, sanitation and food safety standards in every venue. This role suits a hands-on leader who’s organised, keeps an eye on the numbers and holds a high bar for cleanliness.

THE ROLE

Oversee the external stewarding company, including rostering, SOPs and training to Mondrian Gold Coast standards, and work with their Operations Manager to improve productivity and efficiency.

Plan stewarding requirements for catering and events across the precinct.

Order and control the rotation of chemicals and consumables, and keep labour, chemical and consumable spend within budget.

Manage inventory and counts of all F&B operating equipment, minimise breakage and provide monthly reports.

Develop, implement and maintain a HACCP-based food safety system, and conduct regular audits of kitchens, food preparation and storage areas.

Set cleaning schedules, sanitation and waste management procedures, and work with kitchen and front-of-house teams to keep hygiene standards consistent.

Train Mondrian team members and the stewarding team in food safety, hygiene and sanitation, including refresher sessions and onboarding with People & Culture.

Prepare for and facilitate health department inspections, maintain accurate records, and lead corrective actions when issues arise.

THE REQUIREMENTS

Minimum 3 to 5 years’ experience in chief stewarding, ideally in a hotel, restaurant or hospitality environment.

HACCP certification and Food Safety Supervisor certification.

Previous experience managing a food safety program.

Strong knowledge of local, state and national food safety regulations.

Experience managing rosters, inventory and departmental budgets.

A degree in Food Science, Public Health, Environmental Health or a related field is advantageous.

Excellent communication and training skills, with the ability to coach and motivate teams.

Strong organisational skills, high attention to detail and a proactive approach to problem-solving.

WHY JOIN US

A key leadership role running stewarding across one of the Gold Coast’s most recognisable hotel precincts

Global Hotel and F&B Discounts

Long-term stability and genuine progression opportunities within the company

A professional, high-standard culture built on teamwork and respect

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