Chief Operating Officer: Scale & Operational Excellence

Fork Force Australia Pty Ltd; Brisbane; On-site; AUD 180,000 - 260,000; Full time

Job summary

Fork Force Australia Pty Ltd, based in Brisbane, seeks a high‑calibre Chief Operating Officer to drive operational performance and growth. You will lead key functions, translate strategy into actions, and build a scalable operating model across the business.

The role calls for hands‑on execution with strategic oversight, ensuring efficiency and strong commercial outcomes. You will shape the operational structure for future scale, lead a multi‑site team, manage budgets and costs, and foster a

Qualifications

• Senior operational leadership experience across multiple sites.
• Proven track record of leading managers and teams to deliver results.
• Strong budgeting, cost control and productivity management.
• Demonstrated change leadership and continuous improvement mindset.

Responsibilities

• Lead day-to-day operations across key functions to drive performance and outcomes.
• Translate strategic plan into operational priorities and measurable targets.
• Develop scalable processes to support expansion and growth.
• Drive operational excellence through cost optimisation and standardisation.
• Monitor performance against financial and operational indicators; take corrective actions.
• Strengthen collaboration across sales, service, parts, rental and other ops functions to improve customer experience.
• Maintain governance, risk, compliance and workplace safety standards.

Skills

Senior leadership

Operational leadership

Budget management

Change management

Stakeholder management

Strategic thinking

Job description

Fork Force Australia Pty Ltd, based in Brisbane, seeks a high‑calibre Chief Operating Officer to drive operational performance and growth. You will lead key functions, translate strategy into actions, and build a scalable operating model across the business.

The role calls for hands‑on execution with strategic oversight, ensuring efficiency and strong commercial outcomes. You will shape the operational structure for future scale, lead a multi‑site team, manage budgets and costs, and foster a