Chief of Staff

TGC Property Group; Sydney; Hybrid; AUD 150,000 - 230,000; Full time

Job summary

TGC Property Group, a Sydney-based commercial real estate firm, is seeking a Chief of Staff to drive growth, efficiency, and strategic execution across the business. You will partner with the GM and lead multiple functions, moving between strategy and hands-on delivery.

This mid-level role offers a pathway into a future COO position and expansion opportunities within a small, entrepreneurial team. Flex working and a collaborative culture are encouraged as the team scales operations and

Qualifications

• Commercial or revenue-focused background in sales or growth roles.
• Experience in small to mid-size growth businesses.
• Proven ability to translate strategy into action.

Responsibilities

• Partner with the GM to drive revenue growth and broker performance.
• Lead cross-functional teams including operations, IT, and marketing.
• Oversee change management and adoption of new systems.
• Shape priorities and drive exec-level alignment and cadence.
• Recruitment, onboarding and development of staff to scale the business.

Skills

Revenue operations

Tech-savvy

Scale-up experience

Leadership & coaching

Strong communication

Tools

Salesforce

Notion

Job description

Reporting to: David Khoury, GM TGC Property Group (TGC)

Type: Full-time (flex working if desired)

About The Role:

TGC is at an exciting growth inflection point, with plans to grow our Sales and Leasing team.

The Chief of Staff (COS) will play a central role in this journey. This is a mid-level, broad-reaching position with oversight across business operations, direct leadership of multiple functions, and a seat at the executive table (consists of founder, Tim Green and TGC GM). The COS’s success will be tied to the company’s key performance measures: revenue growth, recruitment and broker performance.

This role requires someone who can move seamlessly between strategy and execution. We’re a small team, so while you’ll help set direction, you’ll also roll up your sleeves when needed. For the right candidate, this is a pathway role into a future Chief Operating Officer (COO) position.

Key Responsibilities

1. Revenue & Growth Enablement

Partner with the GM to deliver growth goals.

Support current brokers to exceed commission thresholds through marketing, CRM improvements, training, systems and insights.

Improve and maintain scalable sales processes.

Oversee cross-divisional opportunities with Asset Management.

Oversee the full time virtual marketing resource, including workflows and regular small initiatives that assists in building the brand and engaging with buyers, tenants and owners.

2. Systems, Technology & Innovation

• Champion technology and innovation as a driver of growth, differentiation, client experience, and efficiency.
• Lead change management, ensuring new systems and processes are adopted, embedded, and deliver measurable impact.
• Build a culture of continuous improvement and experimentation, leading by example by getting hands-on with tools and testing new ideas.
• Shape how we evolve and invest in systems (e.g., Salesforce, AI/automation, marketing tech), balancing frugality with smart investment to maximise value for a company of our size.

Play a key role as part of the team, shaping priorities and driving alignment, accountability, and execution across the business.

Lead the company’s operating rhythm: executive meetings, all hands meetings, quarterly planning, annual offsites, and reporting cadences.

4. People & Culture

• Maintain and build on our strong culture and engagement – our people are our most important asset.
• Measure and manage performance through accountability structures (e.g., bi-annual reviews) that drive both results and culture.
• Lead recruitment, onboarding, and probationary reviews for new hires, ensuring we grow the team with high-potential talent and support them to reach strong performance.
• Champion ongoing training, development, and team connection to support growth and engagement.
• Oversee company policies and other ad hoc people matters, ensuring they scale with the business and uphold our culture and values.

5. Strategic Projects & Partnerships

• Lead special projects that accelerate growth or efficiency.
• Manage relationships with key partners (IT, payroll, marketing, vendors).
• Explore and evaluate new commercial opportunities and partnerships.

About You

• Commercial and revenue-focused – background in sales, business/ revenue operations, growth, or commercial strategy is preferred. Open to other relevant backgrounds.
• Tech- and systems-savvy – confident with tools, automation, and process improvement; know when to build vs buy, and skilled at getting the most from systems (ideally including Salesforce, Notion, or similar).
• Scale-up mindset – experience in small, growing businesses; comfortable context-switching, wearing many hats, and solving problems cost-effectively.
• People and leadership-focused – able to engage, inspire, and hold people accountable while empowering them to succeed; experienced in managing and coaching across multiple functions.
• Action-oriented – a driver of business outcomes with a strong sense of ownership, exceptional organisational skills, and attention to detail.
• Strong communicator and collaborator – excellent communication and interpersonal skills; friendly, proactive, optimistic, and thrives in a team environment.

About TGC

TGC Property Group is a Sydney-based commercial real estate firm with more than 30 years in the market. We deliver sales, leasing and property management for office, retail, industrial and investment property, supported by facilities management, retail management and strategic buyer’s advocacy.

With approximately $4.5 billion of property under management and a sales rate above 90% on our exclusive listings, we act as a long-term partner to our clients rather than a transactional agent. Our approach is built on agility, creativity, performance and collaboration, and our long-serving team is what makes TGC a progressive and fun place to work.