Chief Communications & Engagement Officer

Tertiary Education Quality and Standards Agency

Melbourne

On-site

AUD 180,000 - 240,000

Full time

3 days ago

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Job summary

TEQSA in Melbourne seeks a Director of Communications and Engagement to lead the agency's communications and engagement teams, shaping a clear, credible voice across internal and external channels. You will advise the CEO and Commissioners, anticipate risks, and build relationships with a diverse stakeholder network.

The Director will lead a small, high‑performing team, balancing strategic thinking with hands‑on delivery and interstate travel where needed.

Responsibilities

Plan and sequence strategic communications and engagement work programs to support the CEO's priorities and TEQSA objectives.
Oversee core communications and engagement activities including corporate plan, annual report, TEQSA Talks, staff forums and sector updates.
Lead and develop high‑performing teams, set strategic direction, allocate resources and manage performance.
Provide timely, authoritative advice on media issues, risk messaging, stakeholder engagement, and government relations.
Develop CEO speeches, presentations and correspondence to ensure consistent messaging.
Develop and implement tailored internal and external comms strategies during regulatory reforms and major events.
Collaborate with other teams to produce high‑quality content and materials (reports, submissions, publications, events).
Build trusted relationships with providers, students, government, peak bodies, regulators to support engagement and regulatory outcomes.
Contribute to TEQSA corporate planning, budgeting, performance reporting and statutory compliance.