Chief Client & Service Transformation Officer

Orchard Talent Group; Melbourne; Hybrid; AUD 200,000 - 280,000; Full time

Job summary

Vision Australia is seeking a Chief Client Officer to lead transformation and integration of its national client services portfolio. You will report to the CEO, work with the Board, and steer the organisation toward person-centred services while improving governance, quality and sustainability.

As a member of the Executive Team, you will oversee Client Services, National Programs, Employment Services and Vision Store, guiding resources and funding streams to improve access and outcomes for over

Qualifications

• Senior leadership experience in health, disability or human services.
• Proven ability to lead service transformation and governance.
• Experience working with executive-level governance bodies.

Responsibilities

• Lead transformation and integration of national client services portfolio.
• Strengthen clinical quality, safeguarding and financial sustainability.
• Build high-performing, geographically dispersed teams and partnerships.
• Drive access, client outcomes and sustainable service delivery.

Skills

Executive leadership

Strategic governance

Stakeholder engagement

Education

Clinical qualification

Job description

Vision Australia is seeking a Chief Client Officer to lead transformation and integration of its national client services portfolio. You will report to the CEO, work with the Board, and steer the organisation toward person-centred services while improving governance, quality and sustainability.

As a member of the Executive Team, you will oversee Client Services, National Programs, Employment Services and Vision Store, guiding resources and funding streams to improve access and outcomes for over