Regional Client Lead – Gold Coast & Northern Rivers

Vision Australia; Australia; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible working hours

Annual salary review

Easy-to-access location

Professional development & micro‑learn

Job summary

Vision Australia is seeking a Regional Client Lead for the Gold Coast & Northern Rivers region to lead an inter-professional team delivering person-centred services to adults in varied settings, including centre, community, and home visits.

You will collaborate with regional peers and the National Clinical Operations Lead to develop and evaluate clinical programs, ensuring governance and continuous improvement, while fostering staff development and client growth.

Qualifications

• Qualifications in Business Management/Health or Community Services at graduate or post-graduate level (or an equivalent combination of relevant qualifications plus extensive experience).
• Clinical qualification would be highly regarded.
• Demonstrated experience in service delivery in the disability, health and community services sector.

Responsibilities

• Lead and motivate an inter-professional team of service providers to provide personalised services that meet the needs of clients ensuring client retention and engagement. Services may be provided in the centre, in the community or in the home.
• Work closely with other Regional Client Leads and the National Clinical Operations Lead in the development and evaluation of clinical programs, services, and policies, utilizing data and feedback from staff to drive continuous improvement while ensuring compliance with obligations and the Clinical Governance Framework.
• Work collaboratively with Service Excellence so that staff are accessing supervision support to ensure quality services to clients, as well as provide ongoing development to staff.
• Implement strategies that will foster client growth.

Skills

Team leadership

Data-driven improvement

Stakeholder collaboration

Education

Graduate or post-graduate in Business Management/Health or Community Services

Job description

Vision Australia is seeking a Regional Client Lead for the Gold Coast & Northern Rivers region to lead an inter-professional team delivering person-centred services to adults in varied settings, including centre, community, and home visits.

You will collaborate with regional peers and the National Clinical Operations Lead to develop and evaluate clinical programs, ensuring governance and continuous improvement, while fostering staff development and client growth.