Change & Communications Manager | 12 Month Max Term | Strathpine or Rhodes Location

Super Retail Group; Strathpine; On-site; AUD 120,000 - 170,000; Full time

Job summary

Super Retail Group is seeking an experienced Change, Communications and Stakeholder Engagement lead to drive readiness and adoption across a major enterprise transformation. You'll partner with leaders and project teams to shape strategies that deliver meaningful business outcomes.

You will design compelling communications, run workshops, assess impact, and align activities with program milestones, while ensuring a positive employee experience across our retail and technology domains.

Qualifications

• Proven experience leading change and communications across large transformation programs.
• Skilled in stakeholder engagement and building trusted relationships.
• Ability to align change activities with program roadmaps and deliveries.
• Strong facilitation, presentation and data-driven decision making.
• Experience with SAP, ERP modernisation, cloud migration in retail or FMCG.

Responsibilities

• Shape the Change Journey with integrated strategies for adoption.
• Lead stakeholder, impact and readiness assessments.
• Collaborate with PMs, business leaders and SMEs to align activities.
• Design and deliver communications, leadership messaging, toolkits.
• Drive readiness activities and workshops.
• Monitor adoption and sustain improvements post go-live.

Skills

Change management

Stakeholder engagement

Communication

Facilitation

Project alignment

Data-driven decision making

Tools

SAP

ERP software

Digital transformation tools

Job description

Why Join Us?

At Super Retail Group, our purpose is to inspire and equip everyone to live their passion every day! In this role, you'll help shape the future of our business through one of our key enterprise transformation programs, delivering meaningful change across finance, supply chain, merchandising, data and technology. Working alongside experienced leaders and diverse stakeholders, you'll have the opportunity to make a lasting impact while contributing to the success of one of our most significant strategic programs.

About the Role…

Lead change, communications and stakeholder engagement for a key transformation stream, partnering with leaders and project teams to drive readiness, adoption and successful business outcomes.

What You'll Be Doing

• Shape the Change Journey - Develop and deliver integrated change, communication and engagement strategies that enable successful adoption across complex transformation initiatives.
• Understand What Matters - Lead stakeholder, impact and readiness assessments to identify risks, resistance points and opportunities for successful change outcomes.
• Partner for Success - Collaborate with Project Managers, Business Leaders and SMEs to align change activities with program milestones, priorities and delivery outcomes.
• Create Communications That Connect - Design and deliver compelling communications, leadership messaging, toolkits and presentations that inform, engage and inspire stakeholders.
• Build Readiness & Capability - Drive business readiness activities, facilitate workshops and support leaders to confidently guide their teams through change.
• Measure, Embed & Sustain - Monitor adoption and engagement, use insights to optimise outcomes, and support a smooth transition to business ownership while maintaining a positive employee experience.

About You…

You're a confident and adaptable change professional who builds trusted relationships, navigates complexity with ease and influences outcomes through collaboration. Resilient and solutions-focused, you're passionate about helping people embrace, adopt and sustain change.

What You'll Bring…

• Lead Enterprise Transformation - Proven experience leading change and communications across large-scale business, technology and enterprise transformation programs.
• Drive Complex Change - Experience supporting ERP, technology, process improvement and transformation initiatives through design, testing, deployment, adoption and stabilisation.
• Influence & Engage Stakeholders - Strong stakeholder engagement and influencing skills, with the ability to build trusted relationships across complex, matrixed organisations.
• Assess Impact & Build Readiness - Skilled in conducting change impact, stakeholder and readiness assessments to identify risks and enable successful adoption.
• Integrate Change with Delivery - Demonstrated ability to align change activities with project roadmaps, governance frameworks, implementation schedules and business priorities.
• Measure Success & Improve Outcomes - Strong communication, facilitation and presentation skills, with experience using data and insights to manage competing priorities, mitigate risks and drive adoption.
• Highly Regarded Experience - Experience with SAP, ERP modernisation, digital transformation, cloud migration, retail or FMCG environments, and exposure to merchandising, finance, supply chain or data-enabled business change.

Ready for Your Next Challenge?

This is an exciting opportunity to play a key role in a high-profile transformation program, working with experienced leaders and diverse stakeholders to deliver meaningful business outcomes. If you're ready to drive change, influence at scale and make a lasting impact,

Our Culture of Inclusion:

Super Retail Group is proud to be an equal opportunity employer.We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.