Change Analyst

Bupa Australia; Melbourne; Hybrid; AUD 65,000 - 90,000; Full time

Job summary

Bupa Australia is seeking an experienced Change Analyst to join the Health Services team in Sydney or Melbourne on a 6 Month FTC. The role focuses on translating program and project changes into clear impacts, working in a complex, regulated environment with multiple stakeholders.

You will collaborate with multidisciplinary teams including project management, business analysis, ICT, clinical and operational staff, bringing structure, empathy and clarity to change initiatives.

Qualifications

• Experience in change analysis or change management roles within programs or projects.

Responsibilities

• Work with Business Analysts, Project Managers and SMEs to complete structured change impact assessments for key initiatives
• Conduct stakeholder analysis for major change initiatives and contribute to change management and communications planning.
• Support the design and delivery of targeted engagement activities, including site roadshows, town halls, webinars, drop-in sessions and targeted briefings
• Capture stakeholder feedback and sentiment, identifying emerging concerns, risks or barriers to adoption
• Draft and maintain clear change narratives, key messages, communication toolkits and supporting materials
• Translate change impact assessments into training and capability needs, ensuring supporting materials reflect agreed plans and revised workflows
• Contribute to readiness activities and adoption measurement by defining and tracking indicators

Skills

Change analysis

Change management

Stakeholder engagement

Project management

Business analysis

Multidisciplinary collaboration

Time management

Prosci certification

Education

Tertiary qualifications in a relevant discipline

Prosci certification or equivalent

Job description

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we.

We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The purpose of this job is…..

As we navigate a major organisational transition, we’re strengthening our team to support our future direction. This role offers an opportunity to play an important part in shaping the next phase of our business.

An exciting opportunity has become available for an experienced Change Analyst to join our Health Services team, based in Sydney or Melbourne in a 6 Month FTC.

The Change Analyst is a specialist role focused on translating program and project changes into clear, practical and manageable impacts. The role requires an experienced change practitioner who is comfortable working in a complex, highly regulated, multi-stakeholder environment and who can bring structure, empathy and clarity to times of change.

Responsibilities:

• Work with Business Analysts, Project Managers and SMEs to complete structured change impact assessments for key initiatives
• Conduct stakeholder analysis for major change initiatives and contribute to change management and communications planning.
• Support the design and delivery of targeted engagement activities, including site roadshows, town halls, webinars, drop-in sessions and targeted briefings
• Capture stakeholder feedback and sentiment, identifying emerging concerns, risks or barriers to adoption
• Draft and maintain clear change narratives, key messages, communication toolkits and supporting materials
• Translate change impact assessments into training and capability needs, ensuring supporting materials reflect agreed plans and revised workflows
• Contribute to readiness activities and adoption measurement by defining and tracking indicators

You will have:

• Experience in change analysis or change management roles within programs or projects
• Demonstrated experience contributing to the design and execution of change strategies, including impact assessment, stakeholder engagement, communications and training support.
• Experience working as part of multidisciplinary teams including project management, business analysis, ICT, clinical and operational stakeholders.
• Strong organisation and time-management skills, with the capacity to manage multiple initiatives and deadlines.
• Tertiary qualifications in a relevant discipline are desirable, with formal change management training or certification such as Prosci or equivalent highly regarded.

Please note: This is a Security Cleared Position. Applicants must be Australian citizens and eligible to obtain and maintain a Baseline Security Clearance.

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.