Centrelink Support Specialist

Coastal Advisory Australia Pty Ltd; Newcastle; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Discounted Financial Advice

Complimentary Annual Tax Returns

Salary sacrificing for Novated Leases

Purchased leave options

Job summary

Coastal Advisory Australia Pty Ltd – Newcastle NSW is seeking a Centrelink Coordinator to support clients and advisers with Centrelink applications, administration, and ongoing enquiries. This role offers a clear growth pathway within financial services.

You will work with Centrelink specialists and financial advisers, developing specialist Centrelink expertise while handling routine matters and assisting on more complex cases as you grow.

Qualifications

• 6–12 months of relevant experience within financial planning, Centrelink, financial services, or client administration.
• Strong organisational skills with high accuracy and attention to detail.
• Ability to manage competing priorities and follow established processes.

Responsibilities

• Prepare and progress Centrelink applications, reviews and supporting documentation.
• Communicate with clients about information, documentation and application progress.
• Liaise with Centrelink and other relevant stakeholders.
• Maintain accurate client records and manage allocated matters through to completion.
• Support the Centrelink team with systems, processes and ongoing administration.

Skills

Centrelink

Client administration

Financial services

Stakeholder communication

Job description

Coastal Advisory Australia Pty Ltd – Newcastle NSW is seeking a Centrelink Coordinator to support clients and advisers with Centrelink applications, administration, and ongoing enquiries. This role offers a clear growth pathway within financial services.

You will work with Centrelink specialists and financial advisers, developing specialist Centrelink expertise while handling routine matters and assisting on more complex cases as you grow.