Centre Technician: Hose Service & On-Site Support

Pirtek; City of Kalgoorlie-Boulder; Remote; AUD 55,000 - 75,000; Full time

Job summary

Pirtek Kalgoorlie is seeking a Centre Technician to deliver high-quality service to customers from our Kalgoorlie Service Centre. You will join a passionate team, support daily operations and progress toward mobile service technician through structured training.

You should have strong customer service and communication skills, a valid driver’s licence, and the readiness to learn hose assembly and basic welding/pipe-bending procedures. A trade certificate is an advantage but not essential.

Qualifications

• Customer service orientation with good communication.
• Strong verbal and written communication skills.
• Current driver’s licence – manual driving an essential.
• Trade certificate is an advantage but not essential.
• Ability to operate machinery and use measuring devices.
• Well presented, groomed and with a strong work ethic.
• Light to moderate lifting and travel within service area as required.
• Understanding of WHS and Safe Work Practices.

Responsibilities

• Support daily operation of the Hose Service Centre.
• Learn hose assembly, Machine/Weld and pipe-bending procedures.
• Assist customers at counter and on the phone.
• Pickup and deliver goods as required.

Skills

Customer service

Communication

Team player

Problem solving

Instruction following

Attention to detail

IT literacy

Education

Trade certificate (advantage)

Tools

Hydraulic tools

Measuring devices

Machinery operation

Job description

Welcome, {{ fullName }} {{ firstName }}

$vuetify.icon.faTimes Logout $vuetify.icons.faArrowRight {{ propApi.closeIcon }}

The Pirtek Group is an international success story specialising in mobile "on-site" service and replacement of hydraulic and industrial hoses.

With over 45 years of experience in the hydraulics and industrial market and with 107 locations across Australia, we are experiencing continued growth due to a philosophy based on service excellence and a proactive and planned business approach. We are seeking the appointment of a Centre Technician for our Kalgoorlie Service Centre.

The Role

As a Centre Technician you will be expected to deliver consistent, accurate, high quality service to our customers. You will become a passionate and energetic team member with excellent skills in communication. The job will challenge you to provide solutions and build relationships with a varying range of customers. You will be provided with training towards a long term goal of Mobile Service Technician. You will report to the Operations Manager.

General Tasks

• Support in daily operation of the Hose Service Centre
• Learn hose assembly, Machine / Weld and pipe-bending procedures
• Assist to customers' needs at counter and on the phone
• Pick-up and deliver goods as required

You

To be considered for this position you will ideally have:

• A strong understanding of customer service
• Good telephone manner
• Excellent verbal and written communication skills
• Ability to carry out instructions
• A knowledge of the industry or similar type
• Trade certificate is an advantage but not essential
• Ability to operate machinery, use tools and measuring devices
• Possess a current drivers' licence – Ability to drive manual is essential
• Be computer literate and have good literacy and numeracy skills
• Well presented and groomed
• Strong work ethic and pride in workmanship
• Ability to prioritise to meet deadlines and problem solve
• Desire to be a team player
• Live within a reasonable distance to the business
• An understanding of WHS and Safe Work Practices
• Maintain neat and tidy dress and appearance in line with Pirtek Dress Code Policy